Irnes Masic
Irnes Masic at Lou Sobh Volkswagen of Athens

Irnes Masic

Sales Manager

Lou Sobh Volkswagen of Athens

4565 Atlanta Hwy
Athens, GA 30606

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Irnes Masic

June 11, 2026

Dealership Rating
Employee Rating

Great Service. Cole Huff the sale person was nice and professional very informative.The Dealership was very clean More

by gperk13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Huff, Chris Tafoya , Anthony in finance and Jamie in service

Jun 16, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're pleased to hear Cole provided a professional and informative experience and that you enjoyed our clean dealership. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens!

June 05, 2026

Dealership Rating
Employee Rating

Professional, listened to my list of requests and checked all the boxes in a clear, concise and timely manner! More

by turley_m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Clark, Jesus Cruz

Jun 08, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for the 5-star review! We're glad Greg, Irnes, and the team took the time to listen to your needs and deliver a clear, efficient, and professional experience. We appreciate your trust in Lou Sobh Volkswagen of Athens and look forward to assisting you again in the future.

May 25, 2026

Dealership Rating
Employee Rating

My experience was FANTASTIC! ! Thank you Cole Hiff for being an Outstanding Sales Lease Consultant!! More

by wdozier8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Huff

Jun 08, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for the fantastic review! We're delighted to hear that you had such a great experience with Cole. We appreciate your business and will be sure to share your kind words with him and the team. Enjoy your new vehicle!

February 20, 2026

Dealership Rating
Employee Rating

Great experience. Melanie was a pleasure to work with. Look forward to continued service with the dealership. More

by amybell1873
Recommend Dealer
Yes

Other Employees Tagged: Irnes Masic

Feb 24, 2026

Lou Sobh Volkswagen of Athens responded

Hi Amy, thank you so much for your kind words! We’re thrilled to hear you had a great experience and that Melanie made the process enjoyable. We truly appreciate your trust in us and look forward to supporting you with excellent service for many miles to come. Thank you for choosing Lou Sobh Volkswagen of Athens!

February 17, 2026

Dealership Rating
Employee Rating

My david was a very good person Very good ? ? He is ?? best He was the gr8 help n explain us the best More

by TehzeemD
Recommend Dealer
Yes

Other Employees Tagged: Irnes Masic

Feb 24, 2026

Lou Sobh Volkswagen of Athens responded

Hi Tehzeem, Thank you for sharing your experience with us! We’re so glad to hear that David took great care of you and made everything easy to understand. He truly enjoys helping guests, and we’ll be sure to pass along your kind words. Thank you for choosing Lou Sobh Volkswagen of Athens—we appreciate you!

February 11, 2026

Dealership Rating
Employee Rating

I had an incredible experience at Lou Sobh Volkswagen getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mol More

by MartinMonje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Reynolds, Makayla Martin

Mar 18, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for the incredible review! We’re so glad to hear you had such a great experience getting into your new GTI. Makayla will be thrilled to hear your kind words—she truly goes above and beyond to make the process enjoyable and informative. We’re also glad Mason and Irnes helped make everything come together smoothly and stress-free. It means a lot to hear that your experience stood out among others, and we truly appreciate your recommendation. Thank you for choosing Lou Sobh Volkswagen of Athens and enjoy your new GTI!

February 03, 2026

Dealership Rating
Employee Rating

Lou Sobh VW of Athens was so easy to deal with. Very transparent pricing from the manufacturer discounts to dealer discounts to doc fee and TTL. Everything was laid out and easy to understand. More

by barryjbeck123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Reynolds , Philly Tartaglia

Mar 11, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for your wonderful review! We're glad to hear your experience was easy and that our team provided transparent pricing throughout the process. Making everything clear and straightforward for our customers is very important to us. We truly appreciate your kind words and thank you for choosing Lou Sobh Volkswagen of Athens!

January 13, 2026

Dealership Rating
Employee Rating

Great experience Great experience, we will return. I come here for service also. Great experience, David is a great rep for the company. Randall is great in the service department. More

by aprillockwood96
Recommend Dealer
Yes

Other Employees Tagged: Irnes Masic

Jan 14, 2026

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience! We’re thrilled to hear you’ve consistently had great visits with us. David and Randall will be glad to know their service made such a positive impression. We appreciate your continued trust in Lou Sobh Volkswagen of Athens and look forward to welcoming you back!

November 02, 2025

Dealership Rating
Employee Rating

Would not have bought the car had it now been for Austin! He was great! More

by anythingu
Recommend Dealer
Yes

Other Employees Tagged: Irnes Masic

Nov 19, 2025

Lou Sobh Volkswagen of Athens responded

Thanks for the review! We’re thrilled Austin made your car-buying experience great. We appreciate your kind words!

October 29, 2025

Dealership Rating
Employee Rating

I purchased a vehicle here, I just don’t feel like they fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes More

by Jersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Parsons

Oct 31, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience. We’re truly sorry to hear that your recent purchase didn’t meet your expectations. We strive to do our best to ensure every customer feels valued and confident in their purchase, so your feedback is not being overlooked. We are currently reviewing your experience with our team to better understand what happened and how we can improve. We appreciate your recognition of Irnes and will make sure your comments are shared with our staff as we work to enhance our process and service for all customers.

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