Greg Gustafson | Page 3

GREAT Transaction At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the no nonsense approach they brought to the table. Greg's extra effort to make sure every aspect of the purchase went smoothly was greatly appreciated. I'll be hard pressed to ever consider going elsewhere to purchase an automobile. More

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PAINLESS We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of ever We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of everything to do with our order. We had dealt with Greg about 2 years earlier and we're confident that he would take care of all our needs and all our concerns in the process. All the people we have came in contact with, over the many years dealing with Lithia Toyota in Billings, we have always been treated with respect and a caring attitude. We will have many more interactions with Lithia Toyota and feel confident that our needs will be met promptly and with a friendly attitude. Hats off to all at Lithia Toyota of Billings !!! More

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great experience,Thank you,very detailed an friendly,great communication ,great product,been with Toyota for 17 years,will never buy any other vehicle,will experience,Thank you,very detailed an friendly,great communication ,great product,been with Toyota for 17 years,will never buy any other vehicle,will be back More

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Fantastic car buying experience! From start to finish, this car buying experience has been my best ever. This is my third Toyota but the first purchased at Lithia Toyota of Billings. From start to finish, this car buying experience has been my best ever. This is my third Toyota but the first purchased at Lithia Toyota of Billings. I will not buy another Toyota anywhere else. Greg Gustafson handled the sale and he knows his product! I am a very happy customer and will recommend Lithia whenever possible. More

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Outstanding Transaction We recently purchased a 2015 Highlander XLE. I shopped around for a good price in Montana and North Dakota and found Lithia Toyota of Billings to offe We recently purchased a 2015 Highlander XLE. I shopped around for a good price in Montana and North Dakota and found Lithia Toyota of Billings to offer the best cash price overall. I checked TrueCar.com to see what the "average" price would be for the model I selected, and Lithia was able to beat that easily, even surpassing True Car's "Great Price" mark. I contacted Lithia and was put in touch with Kristen Paulsen, the Online Sales Specialist. She helped he identify the vehicle I was looking for with all the various options, then provided me a good quote and build sheet for just the vehicle we wanted. Once I agreed to the price she turned me over to Greg Gustafson, the New Vehicle Manager. Greg found the vehicle we identified and had it brought to Lithia Toyota within a few days. I made arrangements to fly to Billings to take delivery. Greg picked me up at the airport in our new car and the transaction went extremely well. Greg spent several hours with me, going over ALL the vehicle features, helped me set up the NAV and voice recognition system, link my phone, just everything. He knew the vehicle very well and showed me all the bells and whistles. It would have taken me a month to read and figure out what everything did. The car was delivered to me spotless and full of gas, ready to hit the road. The drive home was enjoyable. Really like the Highlander and both my wife and I are very pleased with the vehicle and the dealer. An outstanding transaction all around. More

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2015 Toyota tundra Limited Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel com Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel comfortable in this buying experience and really knew their products More

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New Tundra We worked with Greg Gustafson at Lithia Toyota to order a new Tundra. Greg kept the focus on what we wanted, and he was direct and confident with it. We worked with Greg Gustafson at Lithia Toyota to order a new Tundra. Greg kept the focus on what we wanted, and he was direct and confident with it. It was fantastic dealing with a person that knows his product and his business, and not someone who is uncertain and unknowledgeable. I think most of the people working in sales today should spend some time with Greg. They could use the lesson in Customer Service, Product Knowledge, and Confidence. Thanks Greg. We love the Truck and are very glad you were working with us. More

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Same Great Service Fourth Toyota from Lithia Billings, and probably not the last. Service has the same great consistency. We pass other Toyota dealership up to just deal Fourth Toyota from Lithia Billings, and probably not the last. Service has the same great consistency. We pass other Toyota dealership up to just deal with Lithia Toyota Billings. Thanks again Lithia. More

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Luther Gang The I was pleasantly surprised to find Toyota of Billings was not the typical "high pressure" car dealership. Greg Gustafson was very pleasant and not The I was pleasantly surprised to find Toyota of Billings was not the typical "high pressure" car dealership. Greg Gustafson was very pleasant and not a bit pushy. Also, after I completed the purchase of my 2014 Highlander Greg spent 2 hours with me making sure that I knew my new SUV inside and out! Greg then took me around and introduced me to the general manager, the service manager, and the parts manager and made sure that I had phine numbers for each in case I needed to ask them a question or had a concern. I highly recommend this dealership and Greg. Billings is fornunate to have such integrity in an auto dealership! Jacque D. More

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Best deals within 250 miles. Greg Gustafson always adds more than what you ask for in a new vehicle, without a huge price increase like you would see else where. I travel over 250 Greg Gustafson always adds more than what you ask for in a new vehicle, without a huge price increase like you would see else where. I travel over 250 miles when buying from Lithia and still save money. Third Toyota from them and will keep coming back. More

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