Keith Deschane

Poor sales rep. Very slow servicing vehicle. Very poor customer service. We've had our 2017 highlander for about a week and the transmission went out. It took them Very slow servicing vehicle. Very poor customer service. We've had our 2017 highlander for about a week and the transmission went out. It took them 4 weeks to even get it diagnosed so we could get a rental. Who knows how much longer to fix it. I will never buy there again! More

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We had a concern related to our purchase that has since been addressed. After speaking directly with management, the matter was resolved and a refund was issued. We appreciate the dealership taking the tim been addressed. After speaking directly with management, the matter was resolved and a refund was issued. We appreciate the dealership taking the time to make things right. More

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Robert Muir, Kristen Paulson & Keith DuShane are extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them to our friends. Their service is excellent and our Toyota’s seem to last forever! More

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Stay away if you are in the market for a used or new vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give your business to instead. Lithia has stockholders to answer to so they will squeeze every penny from you. More

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DEPENDABLE Purchasing the vehicle was very quick and simple. Paperwork was all in order at time of sale so it made it very quick and uncomplicated. Purchasing the vehicle was very quick and simple. Paperwork was all in order at time of sale so it made it very quick and uncomplicated. More

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Super professional, excellent service, highly recommended. We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, j We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, just a bunch of knowledgeable and helpful people getting together to help us find the right car to buy. Ask for Kristen, she was an awesome sales person. More

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Awesome dealership Awesome dealership! Great to work with and when you have an issue they go out of their way to fix it!!! I am very satisfied with Lithia Toyota! Awesome dealership! Great to work with and when you have an issue they go out of their way to fix it!!! I am very satisfied with Lithia Toyota! More

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Great! Bought 3 cars from Lithia Toyota so far!! Great to work with and took care of any problems we had with buying the new car!! Bought 3 cars from Lithia Toyota so far!! Great to work with and took care of any problems we had with buying the new car!! More

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Excellent!! In Every Way. We purchased a 2009 Avalon thru Jerry McKeen. Jerry was extremely helpful in every way - cordial, honest, knowledgeable, polite, personable and enjoy We purchased a 2009 Avalon thru Jerry McKeen. Jerry was extremely helpful in every way - cordial, honest, knowledgeable, polite, personable and enjoyable. The model was exactly what we were looking for, and it came from Missoula - perfect timing. Keith Deshane also participated in our purchase. Tristan Tiller was very helpful with his explanations of the paper work required. I highly recommend Jerry and his dealership to everyone. We are two very happy customers. More

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A fresh change! I needed to replace my old pickup, but couldn't afford new. Jerry was very helpful in showing me inventory, and we quickly decided to drive the Nissan I needed to replace my old pickup, but couldn't afford new. Jerry was very helpful in showing me inventory, and we quickly decided to drive the Nissan Frontier I eventually purchased. Jerry is very professional & not pushy. The experience was not what I've had at other lots in town. The closing with Mike was casual and not pushy at all. Keith was kind enough to pen a letter my insurance required for vehicle info. A subsequent AC issue was promptly & courteously resolved. I love the truck! This dealership is a great place to shop. Go see Jerry (& the others) and relax! We've also bought 2 new Toyotas here! More

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