Great job!
Thanks. John was very courteous and helpful. He was helpful in explaining the service that was given to my car.
Thanks. John was very courteous and helpful. He was helpful in explaining the service that was given to my car.
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by bgarcia5775
Service Price Transparency
Nov 04, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service.
Picked up car at my door, did recall and recommended alignment and drive belt which were both needed. Car delivered back same day. Could not be easi
Picked up car at my door, did recall and recommended alignment and drive belt which were both needed. Car delivered back same day. Could not be easier.
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by pmstark58
Service Price Transparency
Oct 31, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Liked the direct interaction with associate (Chad).
Really explain things. Communication with him was continual.
Really explain things. Communication with him was continual.
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by juanitaposas63
Service Price Transparency
Oct 30, 2025 -
Group 1 Ford of South Austin responded
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone, especially Buzz have been so very helpful and
so understanding of my lack of knowledge as a truck owner. But there is NO DOUBT in my mind that FORD is the BEST!!!
Buzz took time with me and exp
so understanding of my lack of knowledge as a truck owner. But there is NO DOUBT in my mind that FORD is the BEST!!!
Buzz took time with me and explained so much for me. I am certain I will seek him out the next time I bring my truck in!
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by Donna
Service Price Transparency
Oct 29, 2025 -
Group 1 Ford of South Austin responded
Hi Donna, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
The service was great and they attended to me in a timely
manner. They installed my battery with great time.
manner. They installed my battery with great time.
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by gomezmelissa118
Service Price Transparency
Oct 28, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of South Austin
Excellent service, very responsive to questions,
completed on time. No bait and switch. Great experience. Highly recommend.
completed on time. No bait and switch. Great experience. Highly recommend.
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by daviesmark
Service Price Transparency
Other Employees Tagged:
Lafayette
Oct 27, 2025 -
Group 1 Ford of South Austin responded
Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
I just took my 2020 Ford Ranger in for an oil change and
tire rotation. Richard Dittrich was my service advisor. He set me up quickly and informed me how it was going throughout the process. He also walked
tire rotation. Richard Dittrich was my service advisor. He set me up quickly and informed me how it was going throughout the process. He also walked me through recommended service and gave me a pamphlet about recommended service intervals for my vehicle. I was very satisfied with the service on my truck and with Richard’s level of customer service.
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by bill.luera
Service Price Transparency
Other Employees Tagged:
Richard Dittrich
Oct 23, 2025 -
Group 1 Ford of South Austin responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brought my car in for an oil change and staff was very
helpful. Service was excellent and car was done ahead of estimated scheduled time.
helpful. Service was excellent and car was done ahead of estimated scheduled time.
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by Elvira
Service Price Transparency
Other Employees Tagged:
Lafayette Turner Jr.
Oct 23, 2025 -
Group 1 Ford of South Austin responded
Hi Elvira, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out to us if there's anything more we can do!
The services provided at the Ford dealership on the motor
mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie alwa
mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie always takes care of me! 🤓
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by Denise
Service Price Transparency
Other Employees Tagged:
Jackie
Oct 20, 2025 -
Group 1 Ford of South Austin responded
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I brought my car in for service, and the experience was
excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and r
excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and running perfectly. I really appreciate their attention to detail and great customer care!
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by mitch
Service Price Transparency
Other Employees Tagged:
Jack Anderson
Oct 20, 2025 -
Group 1 Ford of South Austin responded
Mitch, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!