Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 31

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
711 Reviews
4.7

711 Reviews

Write a Review

711 Reviews of Greg Kimball

May 25, 2025

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Employee Rating

Great service team. Did everything possible to give me the best price on my recent repairs More

by dljordan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John service manager, Nico service associate, Buzz service associate

May 27, 2025

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 24, 2025

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We bought a used truck at a dealership close to where we live, but vowed we’d never set foot there. That experience brought us to Maxwell Ford on the motor mile. We met with service advisor Nico Romano. He More

by TMac
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicola Romano

May 26, 2025

Group 1 Ford of South Austin responded

Hi, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

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Best service have ever thank you so much Maxwell for your service very fast and professional I like how works send me a video the all instructions doing to my truck More

by gonzalezidalia51
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Great service recive ever

May 24, 2025

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

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I had a great experience today with Maxwell Ford. They came and picked up my vehicle and returned it to me when they were done. I communicated with my service advisor over the phone and everything wa More

by Maggiedz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zishan, Daisy

May 24, 2025

Group 1 Ford of South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 22, 2025

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Honest work, a great price and always reliable. Better value than any discount service centers. No upselling! I recommend Maxwell Ford’s service dept. for anyone that drives a Ford. More

by Christy C
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2025

Group 1 Ford of South Austin responded

Hi Christy, thank you for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

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Employee Rating

Megan is AWESOME! ! Called me and kept me in touch and made sure my vehicle was ready to go m. More

by Christopher cayetano
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Service advisor

May 23, 2025

Group 1 Ford of South Austin responded

Hello Christopher, we're happy you found our staff Megan to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

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A gag was great, keep me informed and was a very seamless process on a busy Saturday. More

by NBH4882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hispanic lady. She was great

May 23, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2025

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Employee Rating

Unfortunately, the sticker for when oil should be changed was not updated. I have owned my vehicle for 20 months and they never addressed the recall that was present. I mentioned it and it felt like servic More

by lilchocolate64
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2025

Group 1 Ford of South Austin responded

Thank you for your feedback about this and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation and work towards a resolution with you directly. Eric Sperling Service Manager - Maxwell Ford 512-916-2651 esperling@maxwellford.com

May 21, 2025

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Employee Rating

Oil change. Service advisor very cordial. In and out of serviice department within an hour. Awesome! More

by 4 door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikkola Romano 5 star

May 23, 2025

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

Dealership Rating
Employee Rating

I have always received excellent service at Maxwell Ford. The attendants are helpful, informative, and respectful, and do their utmost to make things work for the customer. I was in recently for a repair for More

by Gloria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lunning

May 23, 2025

Group 1 Ford of South Austin responded

Hi Gloria, we're happy you found Kyle to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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