My advisor Raphael was helpful,friedly and to the point.
I had such a wonderful car buying experience at Maxwell Ford.
I had such a wonderful car buying experience at Maxwell Ford.
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by nvhai001
Other Employees Tagged:
Raphael
Apr 02, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Until the next time we meet, take care!
My advisor Shaff was the best!
Very helpful. Always in and out, waited maybe 30 minutes.
Very helpful. Always in and out, waited maybe 30 minutes.
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by T
Service Price Transparency
Other Employees Tagged:
Shaff at Maxwell Ford
Apr 02, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Salespeople are helpful, friendly and to the
point.
They answer your questions and listen to your concerns.
They answer your questions and listen to your concerns.
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by ljmorganlaw
Other Employees Tagged:
Troy Malovey, Simon Duignan-Baugher
Apr 02, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Wow!
Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. F
Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. For a car manufacturer about to take on a 25% tax for the EV I'm trying to sell (yeah, they're EVs are not made stateside), you'd think they'd be willing to match the bottom trade-in price suggested by KBB. No! They low balled the offer by 3,000 dollars! I'm aware I'm trying to break a lease but I'm moving to a location that requires an AWD car to get up my own driveway! I know I'm going to have to pay to get out of my lease but what they want me to pay is highway robbery! I'm no longer a Maxwell customer, maybe Covert Ford can help me out?
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by KRP2022
Apr 05, 2025 -
Group 1 Ford of South Austin responded
We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations.
Steve Cargo
Used Vehicle Sales Manager
scargo@maxwellford.com
Did what they said, kept me informed throughout.
Great service. Service track Cindy was the best
Great service. Service track Cindy was the best
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by Dpaulsen
Service Price Transparency
Other Employees Tagged:
Cindy Beltran
Mar 31, 2025 -
Group 1 Ford of South Austin responded
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service and friendly people.
Took care of all my needs and made recommendations for the future.
Took care of all my needs and made recommendations for the future.
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by Sdawson512
Service Price Transparency
Mar 28, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
they did a great job explained everything thoroughly what
I needed what I didn’t really need and helped me out a lot thank you
I needed what I didn’t really need and helped me out a lot thank you
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by Cocogennie76
Mar 28, 2025 -
Group 1 Ford of South Austin responded
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excelente muy buena attention para sus clientes.
reparacion a tiempo y cumplimiento total, amabilidad. Gracias.
reparacion a tiempo y cumplimiento total, amabilidad. Gracias.
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by milebetancourt39
Service Price Transparency
Other Employees Tagged:
Megan christensen
Mar 22, 2025 -
Group 1 Ford of South Austin responded
Hola, nos alegra mucho haberle brindado una experiencia positiva. No dude en contactarnos si hay algo más que podamos hacer por usted.
We are very pleased with our purchase from Maxwell Ford.
Rudy was so helpful in helping us attain the vehicle we wanted. He was patient and helped answer all our questions. We would definitely recommend the
Rudy was so helpful in helping us attain the vehicle we wanted. He was patient and helped answer all our questions. We would definitely recommend them for anyone looking for a new vehicle.
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by anafuentes77
Other Employees Tagged:
Rudy Varela
Mar 22, 2025 -
Group 1 Ford of South Austin responded
Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
Quick & friendly.
Drove into service center,
Talked to advisor and technician got to work
Changer oil, had my truck back in 25 minutes.
Drove into service center,
Talked to advisor and technician got to work
Changer oil, had my truck back in 25 minutes.
More
by jake0845
Service Price Transparency
Mar 22, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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