I had a great experience here.
The process was smooth, and I was updated throughout the service process.
The process was smooth, and I was updated throughout the service process.
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by sasjr2102
Service Price Transparency
Mar 14, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an amazing experience with Ashley Martinez at Ford.
I called in to get my brake pads replaced, and she got me in the same day—such a lifesaver! She was incredibly kind, professional, and made the whole
I called in to get my brake pads replaced, and she got me in the same day—such a lifesaver! She was incredibly kind, professional, and made the whole process smooth and stress-free. Excellent customer service from start to finish. I’ll definitely be returning for future service needs. Highly recommend!
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by logo.nibbles-7f
Service Price Transparency
Mar 10, 2025 -
Group 1 Ford of South Austin responded
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service and fair prices.
They treat people like people and don’t rip you off
They treat people like people and don’t rip you off
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by danieldetscher
Service Price Transparency
Mar 10, 2025 -
Group 1 Ford of South Austin responded
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Anastacio was e very nice person and help us the best he
could. We are so please find people like. Him thank you Sr. Maria Akroosh.
could. We are so please find people like. Him thank you Sr. Maria Akroosh.
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by akrooshmarmaria akroosh
Service Price Transparency
Mar 09, 2025 -
Group 1 Ford of South Austin responded
Hi, thanks for your praise and kind comments about Anastacio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought car there so went back for my oil change.
Staff is friendly courteous and professional...in and out and no need for appointment for an oil change to boot! Would highly recommend!
Staff is friendly courteous and professional...in and out and no need for appointment for an oil change to boot! Would highly recommend!
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by wonderwoman9568
Service Price Transparency
Other Employees Tagged:
I believe it was Dillon who was my service advisor i talked to
Mar 09, 2025 -
Group 1 Ford of South Austin responded
Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Maxwell ford was prompt, prepared and well staffed.
An accomodating sales process that was thorough yet efficient.
An accomodating sales process that was thorough yet efficient.
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by jchoot99
Other Employees Tagged:
Ryan Scott, Stephen Peanick
Mar 08, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Maxwell (and Megan specifically) were quick with their
service in fixing up my truck. They had someone pick it up and kept me updated through the entire process.
service in fixing up my truck. They had someone pick it up and kept me updated through the entire process.
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by tony.delanuez
Service Price Transparency
Other Employees Tagged:
Megan (Service)
Mar 08, 2025 -
Group 1 Ford of South Austin responded
Hi Tony, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great team, friendly service and attentive.
Made the transaction easy and will definitely make future purchases with them.
Made the transaction easy and will definitely make future purchases with them.
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by Rolando Jaimes
Other Employees Tagged:
Dan Fuentes, Chris (Finance), Matt
Mar 03, 2025 -
Group 1 Ford of South Austin responded
Hello Rolando, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!
I was very well taken care of.
The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience
The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience
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by JC
Service Price Transparency
Other Employees Tagged:
Jonathan Muñoz
Mar 03, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Booking service was very streamlined.
Service itself was well done and timely. Points of contact were helpful and responsive.
Service itself was well done and timely. Points of contact were helpful and responsive.
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by andydeering2
Service Price Transparency
Mar 02, 2025 -
Group 1 Ford of South Austin responded
Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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