I know buying a car is a stressful process and can take
time at a dealership by Eddie was amazing. The best experience in my life buying a new car. I called to inquire about a car and he went above to ensu
time at a dealership by Eddie was amazing. The best experience in my life buying a new car. I called to inquire about a car and he went above to ensure I secured the car and was ready when I was able to come pick it up. The finance lady was amazing as well, went beyond to ensure I had all the warranties I needed for the best price and didn’t try to sale me anything I didn’t need,, again the dealership is the best, worth the 40 minute drive and will be back in the future to get an additional vehicle,, highly recommend. If you don’t think you can get a vehicle come here, before you give up,,
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by johnnyrmelton
Other Employees Tagged:
Steve Cargo, Eddie
Oct 07, 2023 -
Group 1 Ford of South Austin responded
It's wonderful to hear that you had such an exceptional car-buying experience with Eddie and the team. It's great to know that the finance department was also helpful in providing the right warranties at a fair price without unnecessary upselling.
Your recommendation and your willingness to make the 40-minute drive to the dealership speak volumes about the quality of service you received. Thank you for sharing your positive feedback. Enjoy your new car.
It's total bait and switch.
They have a ton of cars listed on cars.com, but then when you ask about them, they don't actually have them on the lot but you can order them online
They have a ton of cars listed on cars.com, but then when you ask about them, they don't actually have them on the lot but you can order them online (I could have done that without going through you thanks). Good luck actually finding a car that is on their lot - there's no way to tell!
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by mabartley05
Other Employees Tagged:
Steve Cargo
Oct 19, 2023 -
Group 1 Ford of South Austin responded
We truly value your business and thank you for bringing this to my attention. Please contact me directly at jhaines@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.
Ike Haines, General Sales Manager
Professional and excellent sales department.
Very satisfied with my truck purchase. Recommend this Ford dealership
Very satisfied with my truck purchase. Recommend this Ford dealership
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by Kent
Oct 04, 2023 -
Group 1 Ford of South Austin responded
We are delighted to hear that you had a professional and excellent experience with the sales department at Maxwell Ford and that you're very satisfied with your truck purchase. Recommending the dealership speaks volumes about the quality of service you received. Congratulations on your new truck!
Worked with Eddie Sifuentes on getting into a new Bronco.
He made the process super easy and treated my family extremely well during the process. I would highly recommend working with him for any vehicle pur
He made the process super easy and treated my family extremely well during the process. I would highly recommend working with him for any vehicle purchase. Chris, in finance, also was excellent in helping us getting everything taken care of.
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by Garrett
Other Employees Tagged:
Steve Cargo, Eddie Sifuentes and Chris Craig
Oct 03, 2023 -
Group 1 Ford of South Austin responded
Congratulations on your new Bronco! We are thrilled to hear that Chris and Greg provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.
Very friendly and knowledgeable.
Prompt service plus very fast and on time finish of service. Good well equipped lounge
Prompt service plus very fast and on time finish of service. Good well equipped lounge
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by Hugh Gaston
Service Price Transparency
Other Employees Tagged:
Steve Cargo, Zack Pugmire
Sep 29, 2023 -
Group 1 Ford of South Austin responded
We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great customer service.
The staff is very attentive to your needs and nice. I came here the end of day to get an oil change. The service was fast with quality.
The staff is very attentive to your needs and nice. I came here the end of day to get an oil change. The service was fast with quality.
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by BabyRuth
Service Price Transparency
Other Employees Tagged:
Steve Cargo
Sep 28, 2023 -
Group 1 Ford of South Austin responded
We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.
Easy to book a service.
Fast and efficient checking in and good communication on status of vehicle.
Fast and efficient checking in and good communication on status of vehicle.
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by tonyparko
Service Price Transparency
Sep 28, 2023 -
Group 1 Ford of South Austin responded
We are thrilled to have provided you with a fast and efficient service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service was Outstanding , Thank’s Again To Mr.
Somerville &All Maxwell Ford Nation Sincerely ,Michael EnMartinez
Somerville &All Maxwell Ford Nation Sincerely ,Michael EnMartinez
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by Plumbing
Service Price Transparency
Other Employees Tagged:
Steve Cargo
Sep 26, 2023 -
Plumbing responded
Sincerely MICHAEL E MARTINEZ
Thanks Jason and Kimble!
Excellent, expedient, and friendly service. I sold one vehicle and got my other car srlerviced in less than 6 hours.
Excellent, expedient, and friendly service. I sold one vehicle and got my other car srlerviced in less than 6 hours.
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by pb
Service Price Transparency
Other Employees Tagged:
Steve Cargo, Kimble Hayes, Jason Ebank
Sep 26, 2023 -
Group 1 Ford of South Austin responded
We want to express our gratitude for selecting Maxwell Ford as your dealership of choice. We are delighted to have given you an outstanding sales and service experience at the same time. Furthermore, we appreciate your recognition of Jason and Kimble! It is always gratifying to hear that our staff is providing exceptional service to our clients. Your business and the Five-Star review are greatly appreciated!
Made me wait 3 hours for an alignment.
Charge me more than supposed to. I made and appointment for a cheaper price bc I only wanted to basic and they choose the expensive one after I doubl
Charge me more than supposed to. I made and appointment for a cheaper price bc I only wanted to basic and they choose the expensive one after I doubled checked and ask if they have looked at the appointment I made. I don’t like this dealership anymore
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by Martinezdafne0
Service Price Transparency
Other Employees Tagged:
Steve Cargo