The service advisor 710 Lynne Thurmond took excellent
care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
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by Marcia Luiza
Service Price Transparency
Other Employees Tagged:
Lynne Thurmond
Feb 19, 2026 -
Marcia Luiza responded
The service advisor 710 Lynne Thurmond took excellent care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
Group 1 had great service and was very informative on our
recommended repairs. We will continue to do business with them in the future.
recommended repairs. We will continue to do business with them in the future.
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by ambashmar
Service Price Transparency
Other Employees Tagged:
Lafayette
Feb 19, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was able to handle the entire transaction 600 miles
away and was able to have the vehicle transported upon the referral from my salesman Steve! Great overall experience
away and was able to have the vehicle transported upon the referral from my salesman Steve! Great overall experience
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by Gregdennis213
Other Employees Tagged:
Steve peanick ⭐️⭐️⭐️⭐️⭐️
Feb 15, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good dealership, always welcoming and helping caring
about customer service . Respectful and knowledgeable. All around great experience..
about customer service . Respectful and knowledgeable. All around great experience..
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by David
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Great job, in and out for oil change in less than thirty
minutes! Thanks again.
minutes! Thanks again.
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by Hreichiii
Service Price Transparency
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Every visit to your Dealership is always a grate
experience and will always recommend to anyone wants a grate experience. Jacklyn Wiora is the most experienced and most wonderful service advisor I’v
experience and will always recommend to anyone wants a grate experience. Jacklyn Wiora is the most experienced and most wonderful service advisor I’ve had the pleasure to have meet. My veh is always returned to me with care and cleanliness.
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by jbravog347
Service Price Transparency
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been coming to Group 1 Ford of South Austin for 9
years. My checks dodges and of course my food are all serviced by the same team. John Sullivan and John Evans continue to exemplify dedication to cus
years. My checks dodges and of course my food are all serviced by the same team. John Sullivan and John Evans continue to exemplify dedication to customer service. It could be so easy for them tolean back and relax because of our history, but I always feel like a vip. They are honest, upfront and always operating with integrity.
John Evans took over as my service adviser when Sullivan was promoted. He takes care of so many of my team I have lost count. Eveyone says the same thing; John’s a good man and I trust him. What more could you ask for? In Texas our vehicles are an essential part of our lives due to the expanse of the state. I trust my vehicle to travel anywhere knowing it was maintained by this team. Videos of my truck being serviced and honest recommendations from the techs keep me in great shape to work, take care of my family or play in my truck.
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by Mark.a.moffatt1
Service Price Transparency
Other Employees Tagged:
John Sullivan, John Evans
Feb 11, 2026 -
Group 1 Ford of South Austin responded
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Beautiful Customer service, smiles everywhere.
Great Work. Great communication and a wonderful. Please come back and see you soon. Love it.
Great Work. Great communication and a wonderful. Please come back and see you soon. Love it.
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by ybarrapatricia64
Service Price Transparency
Feb 09, 2026 -
Group 1 Ford of South Austin responded
Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Worked with Nicholas Pohl.
He was knowledgeable and clear in his messaging and communication. Extremely helpful in getting the deal done. Manager came down to discuss the parti
He was knowledgeable and clear in his messaging and communication. Extremely helpful in getting the deal done. Manager came down to discuss the particular car i was looking to buy as he had the same one. He gave me useful pointers and shared his experience. That made my decision easier.
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by Ameya
Other Employees Tagged:
Nicholas Pohl (sales)
Feb 09, 2026 -
Group 1 Ford of South Austin responded
Hello Ameya, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Great service, fast and easy!
My concerns were all addresses and my wait was not long at all.
My concerns were all addresses and my wait was not long at all.
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by corinafelan
Service Price Transparency
Other Employees Tagged:
S MOWATT
Feb 05, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.