Greg Mccall
Greg Mccall at Reed Jeep Chrysler Dodge Ram
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Greg Mccall | Page 2

Service Manger

Reed Jeep Chrysler Dodge Ram

8775 Metcalf Ave
Overland Park, KS 66212

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22 Reviews
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22 Reviews

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22 Reviews of Greg Mccall

September 30, 2015

Dealership Rating

Always Excellent I have purchased 3 Jeeps from OP Jeep over the past 8 years. They are wonderful to work with. I use the service department for all my service work, More

by HC KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colin Laughlin , Terry Mykins

May 19, 2014

Dealership Rating

Bought my third new car from OP Jeep! I just purchased my third new car with Steve Shulte's excellent help. He is so good at showing features and function and walking us through the sales More

by lstetler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Schulte

February 23, 2014

Dealership Rating

This is at least the seventh car we have purchased from this dealership in the last 30 years. Their sales staff continues to be very friendly, helpful and works hard to find exactly what we are looking for More

by Latitude1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoglund, Hugh Smith

July 12, 2013

Dealership Rating

This was probably the best service experience I have ever had. Great customer service and no hassle with fixing my car. I will happily bring my car back to this shop for repairs. More

by lbeddo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 24, 2013

Dealership Rating

This is my fifth Jeep and all but one was purchased at OP Jeep. I am always treated very well and the sales and service departments are great. OP Jeep is my Jeep dealer of choice and I shall use them for all More

by jmarkert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Newman, Steve Schulte

February 01, 2013

Dealership Rating

Went in for some minor service and a body estimate. Also to purchase a part. The service was quick and outstanding. The price was right and everyone I came in contact with was courteous and knowledgeabl More

by lylebeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Janes , Doug Newman, Mike Plowman

November 21, 2012

Dealership Rating

On September 8, 2012, I went in to have a window fixed and my cigar lighter looked at. I was told at the end of the appointment that the dealership did not have the parts to fix my cigar lighter, but the More

by clm161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 16, 2013

Reed Jeep Chrysler Dodge Ram responded

We are very sorry for the problem you have had trying to get the power outlet on your vehicle repaired. We try our hardest to be the best at what we do, but in the end we are human and we do make mistakes. I have researched this entire problem from start till today. I pulled the original notes the mechanic made from Sep 07, it says to order the part but was not stamped by the parts department. Meaning somewhere between thw mechanic and parts we did not get your part ordered. We have since had a talk with all employees involved to hopefully stop this from happening again. I did go and check part pricing and the cheapest i found the 3 parts we needed was $32.50 for the parts by themselves. I checked on the shop manual on what it takes to replace this part and have copied the instructions to show you. This website will not let me attach copies to show you the mechanic notes or the instructions. We charged $19.95 for labor which I feel is a fair price for a mechanic to replace this part. Please let me know what you feel would be a fair total price for this repair and I will reimburse you the difference to make up for this hassle we have put you through. Once again please accept my apology, and I look forward to hearing from you. Thanks Doug Newman Service Manager

September 20, 2012

Dealership Rating

My PT Cruiser has 136,000 miles, and today I had the oil changed. The total time spent was less than 30 mins. I am always pleased with the work in the Service Dept. They have serviced my car many times More

by MartinKostelac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 10, 2012

Dealership Rating

The service my husband and I have received from this dealership's service department is the finest anywhere. Each employee treats the customer as very special. There are no high-pressure sales tactics More

by Verla Lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Wood

February 10, 2012

Dealership Rating

I've been going to this dealership for Cars new & used for over 10 years. I have also used their service departement for the last 10 years on many different vehicles and they always are friendly, do More

by Ramguy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: #534 Greg McCall

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