Greg Palm | Page 9

Always feel taken care of I walked in a couple of days ago to service my HRV. The usual tire rotation, oil and filter. Greag Palm was my service representative in this visit, a I walked in a couple of days ago to service my HRV. The usual tire rotation, oil and filter. Greag Palm was my service representative in this visit, and he took care of me so well. He is very professional. I shared a concern about my paint, he told me me would call me right after he had talked to the regional representative that was in charge of that. And like clockwork, he called me to tell me they would be waiting for me when I decided to make my appointment. More

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Greg Palm great. Service and follow up great. Product knowledge was outstanding and very professional . I also liked the other service Dept staff and driver na great. Service and follow up great. Product knowledge was outstanding and very professional . I also liked the other service Dept staff and driver named Joe. More

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Great experience ! This was my first visit with Lia Honda of Enfield. Nothing but top notch professional service from Greg Palm. Greg took the time to go over service, p This was my first visit with Lia Honda of Enfield. Nothing but top notch professional service from Greg Palm. Greg took the time to go over service, policy and pricing. What not forcing me into buying something I did not need. Greg even showed me around the facility before bringing me to the waiting room. I will definitely be back. Thank you Greg Palm More

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Repair on my 2016 Honda Pilot We had an unexpected and possibly serious problem with our Pilot. Due to the fact that this problem was still under warranty it was necessary to hav We had an unexpected and possibly serious problem with our Pilot. Due to the fact that this problem was still under warranty it was necessary to have the work done at a Honda dealer. We arranged to have the vehicle towed to Lia Honda. My husband called the service department to inform them the vehicle was being towed and spoke to Greg Palm. We cannot say enough positive things about Greg. He was extremely pleasant, informative and interested in helping us. The car was repaired quickly and we were pleased with the service we received. We purchased our CRV and our 2010 Honda Pilot from Lia and returned to trade in our 2010 Pilot for new Pilot. However we were very unhappy with the salesperson we dealt with and went to purchase our 2016 Pilot from another dealership. Until this recent service call, we have not dealt with Lia, but thanks to the excellent treatment we received from Greg and your service department, we are seriously thinking about returning when we are ready to trade in our 2016 Pilot. More

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They make you feel like family! I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. More

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service Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and all is good. More

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Service Dept Reviews My first time in for a full service check since buying my CRV was this past June 2018. I was met by Jon Aliamo who was very helpful and professional. My first time in for a full service check since buying my CRV was this past June 2018. I was met by Jon Aliamo who was very helpful and professional. He had my car ready exactly when he said it would be and since I must drive my car for my job daily with many appointments, that was extremely important to me. He informed me of everything that was done and when I should return for my next service. Prior to this I had a slight issue with my computer system and Greg Palm in the service dept help me at that time. He also took the time to listen to my concerns and assured me he would make sure everything was checked over to assure me that everything was good to go. This is my first vehicle with so much computer operated systems, It is really a pleasure to feel that my concerns are taken seriously as I depend on my car every day to cover a large territory in my job. Hopefully I will only have to see the service dept for normanl maintainence but to date I have felt they are very helpful, honest, and professional in their handling of customer servie. More

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Greg was wonderful Greg Palm exceeded my expectations from start to finish. He was clear and helped me to understand what was done. He also made sure that I would get Greg Palm exceeded my expectations from start to finish. He was clear and helped me to understand what was done. He also made sure that I would get to work on time which I truly appreciated. Thanks again for the wonderful service. More

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