Greg Taylor | Page 33

Major safety issues and customer comfort The one positive was Matt Fisher. Great people skills. However, dealing with major traffic congestion when I finally did find the service departmen The one positive was Matt Fisher. Great people skills. However, dealing with major traffic congestion when I finally did find the service department was not expected. When you enter the waiting room NO directions/person was available. Had to ask people in waiting room where an actual person was. I was totally dismayed by the fact you had to exit building and walk between cars that were moving forward.into the shop area. I stood their 15 mins before someone was free to assist me. It was cold and the garage door left up the entire time. I’m totally amazed if the disregard of safety and the customer experience. More

by DANDSROGERS Verified Customer Verified Customer

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Quick and easy We mainly worked with Internet Manager Greg Taylor. Greg was easy to communicate with, he was responsive and catered to any question or concern we had We mainly worked with Internet Manager Greg Taylor. Greg was easy to communicate with, he was responsive and catered to any question or concern we had. We spent around a total of 45 minutes during the whole process. The only negative expert from this visit was 7hrs after we bought the car service lights alerted us to a problem and we had to bring the car in and a part was malfunctioning in which needed repair. Other than that a great experience. We have bought 4 vehicles from Rusty Wallace and will continue to do so. More

by Kayd321 Verified Customer Verified Customer

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This is the way car buying should be I am 60 years,old and have bought several cars in my life but have never had a car buying experience that was even close to Rusty Wallace KIA. It was I am 60 years,old and have bought several cars in my life but have never had a car buying experience that was even close to Rusty Wallace KIA. It was,a great experience More

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Great service from everyone in sales I could not ask for better service .all my question were answered . Adam Fair is number one salesman in my book !! He showed me everything about my ne I could not ask for better service .all my question were answered . Adam Fair is number one salesman in my book !! He showed me everything about my new car. He sold me my first Kia. I will alway drive from Athens Tn to deal with Alcoa Rusty Wallace Thank Kia . More

by pricemargaret Verified Customer Verified Customer

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Very satisfied Ask them to meat or beat a offer from a another dealer, that’s exactly what they did, very trustworthy dealership, did everything they said they would Ask them to meat or beat a offer from a another dealer, that’s exactly what they did, very trustworthy dealership, did everything they said they would do, would recommend them to all,will go back again. More

by BLUEJENE Verified Customer Verified Customer

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Purchase of new vehicle. Greg Taylor who was my sales rep was quite helpful and courteous. He was very considerate of my wants and needs. Also, Clay in the finance office was Greg Taylor who was my sales rep was quite helpful and courteous. He was very considerate of my wants and needs. Also, Clay in the finance office was quite courteous. My prior experience at this establishment was with Matt Fisher in the service dept. and he has always been very courteous, helpful and honest with me. So. these 3 gentlemen deserve an A+!! More

by LINDA71 Verified Customer Verified Customer

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great I have been to many dealerships in my life to buy new or used cars. Rusty Wallace KIA in Alcoa Tn. was one the best. Greg Taylor was my salesman. He I have been to many dealerships in my life to buy new or used cars. Rusty Wallace KIA in Alcoa Tn. was one the best. Greg Taylor was my salesman. He is the internet manager. Very nice guy. not a pressure salesman. Goes out of his way to help. I don't remember the sales manager's name but he was great. Lowered the price to get me the payment I wanted to pay. Scott Steadman is the business manager who had me laughing at paper signing . Greg Taylor even drove my car to my house the next morning because I cant drive 2 cars at the same time. HIGHLY RECOMMEND!!!!!!!! More

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Awesome Greg was super friendly and did everything I asked. I drove a lot of cars because I couldn’t make up my mind.. Greg listened to what I wanted and he Greg was super friendly and did everything I asked. I drove a lot of cars because I couldn’t make up my mind.. Greg listened to what I wanted and helped me find the perfect car. Kris was super friendly as well and easy to work with. Everyone was just friendly. More

by LUV2BCAMPIN Verified Customer Verified Customer

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I love my new car! The whole experience from beginning to end was superb. Greg Taylor was very accommodating! He was easy to contact and was quick in all responses. He w The whole experience from beginning to end was superb. Greg Taylor was very accommodating! He was easy to contact and was quick in all responses. He was understanding of my situation and helpful every step of the way. The whole crew from sales to financing was knowledgeable and efficient. They made my purchase simple and comfortable. I couldn’t ask for a better experience! I would recommend this dealership to any and all people looking for a great car at the best price! More

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Oil change Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantasti Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantastic as well. More

by Charadevine Verified Customer Verified Customer

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