Gregg Decman
Gregg Decman at Rock River Block Ford Kia
Refer Me

Gregg Decman | Page 14

Business Manager

Rock River Block Ford Kia

224 N. Alpine Rd
Rockford, IL 61107

Contact Me
not yet
rated
133 Reviews

Dealership Experience

22 yrs, 7 mos

Industry Experience

22 yrs, 7 mos

not yet
rated

133 Reviews

Write a Review

133 Reviews of Gregg Decman

April 24, 2015

Dealership Rating

Catastrophic failure of customer service Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I ha More

by statman89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jason Brown , Jim Boyle, Mick Richards, Rick Stout

Apr 24, 2015

Rock River Block Ford Kia responded

I am very sorry you feel this way, we did have an opportunity to discuss this matter and thought we took care of the oversight. At the Rock River Block customer satisfaction is extremely important to us. Please give me a call and we can discuss in more detail. Thank You! Rick

May 22, 2015

statman89 responded

And now, I find out that the cancellation for the credit life and disability policy, which I was told was included and was not, has not been cancelled. I spoke with Gregg Decman and had the policy cancelled. I find out today that the policy was never cancelled, and now I am out of the cancellation time period. Do you people even know how to do anything for customers?

April 16, 2015

Dealership Rating

Very professional excellent service great to deal with Everything from start to finish smooth as glass No surprises Great people to deal with I will recommend these guys to any one looking to buy new o More

by Haggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bernie Krowczyk

April 14, 2015

Dealership Rating

Mustangs During 2014 I purchased two mustangs from Rock River. Experiences were excellent. Salesman was very knowledgeable about the products and extremely h More

by tim
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernie Krowczyk , Rick Stout

...
14

Dealership Inventory (244 Vehicles)

new 2023 Mitsubishi Outlander PHEV car, priced at $46,920
2023 Mitsubishi Outlander PHEV
new
Black Diamond exterior
Automatic
4WD
new 2023 Mitsubishi Outlander Sport car, priced at $28,360
2023 Mitsubishi Outlander Sport
new
Octane Blue exterior
Variable
4WD
new 2023 Kia Niro car, priced at $28,300
2023 Kia Niro
new
Fire Orange exterior
Automatic
FWD
new 2023 Kia Sportage car, priced at $30,100
2023 Kia Sportage
new
Gravity Gray exterior
Automatic
AWD
new 2023 Ford F-150 car, priced at $47,970
2023 Ford F-150
new
Oxford White exterior
Automatic
4WD
new 2024 Kia Seltos car, priced at $29,320
2024 Kia Seltos
new
Valais Green/Black Roof exterior
Variable
AWD