Gregg Decman | Page 14
Business Manager
Rock River Block Ford Kia
224 N. Alpine Rd
Rockford, IL 61107
Dealership Experience
22 yrs, 7 mos
Industry Experience
22 yrs, 7 mos
133 Reviews
Write a Review133 Reviews of Gregg Decman
April 24, 2015
Catastrophic failure of customer service Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I ha Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I have spent almost an equal amount of time trying to get them to fulfill their contract than I did while purchasing the car. I have filed professional level complaints with the BBB on them, though they are not accredited (wonder why). I went all the way to the top, Rick Stout, and for that I was granted a $25 mobile gift card to make up for the five different trips I have made down to the lot to speak with them. More
Other Employees Tagged: Jason Brown , Jim Boyle, Mick Richards, Rick Stout
April 16, 2015
Very professional excellent service great to deal with Everything from start to finish smooth as glass No surprises Great people to deal with I will recommend these guys to any one looking to buy new o Everything from start to finish smooth as glass No surprises Great people to deal with I will recommend these guys to any one looking to buy new or used More
Other Employees Tagged: Bernie Krowczyk
April 14, 2015
Mustangs During 2014 I purchased two mustangs from Rock River. Experiences were excellent. Salesman was very knowledgeable about the products and extremely h During 2014 I purchased two mustangs from Rock River. Experiences were excellent. Salesman was very knowledgeable about the products and extremely helpful in getting the deals done. Everyone on staff was helpful and a pleasure to do business with. I will certainly buy my next Ford product from this dealer. More
Other Employees Tagged: Bernie Krowczyk , Rick Stout