Gregg Woods | Page 2

My wife and I have enjoyed working with Mr. Greg Woods for many years. many searches and many purchases. He is more like family than like a car salesman. We love the dealership and have always had great for many years. many searches and many purchases. He is more like family than like a car salesman. We love the dealership and have always had great service and always-changing inventory. Ed and Peg Cundiff More

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Gregg did a great job handling my process. He was very responsive abd quick tj my requests in a sales world we live in demands it! responsive abd quick tj my requests in a sales world we live in demands it! More

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The best experience I’ve ever had with a car dealership! Gregg was wonderful and so was Danh. The entire experience was seamless and everyone was honest. 10/10 definitely Recommend! Gregg was wonderful and so was Danh. The entire experience was seamless and everyone was honest. 10/10 definitely Recommend! More

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This is how every purchase should be! Was not expecting to get a new vehicle came into the dealership to see what they had. I saw a glc that I have been looking at. I told them I wasn’t lo Was not expecting to get a new vehicle came into the dealership to see what they had. I saw a glc that I have been looking at. I told them I wasn’t looking to buy right now. They said no problem and offered for me to test drive. I did go ahead and give them my car info that I would want to trade off when I was ready. By time I got back they had the pre numbers already configured and when they showed me I changed my mind I decided to get the vehicle. The whole process was very easy and no pressure at all. Other dealerships need to take note on how Mercedes in Columbia does it. More

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Always I bought yet another car from Drewing auto Mercedes-Benz of Columbia. Like always the whole staff is always polite and go out of their way to assist m I bought yet another car from Drewing auto Mercedes-Benz of Columbia. Like always the whole staff is always polite and go out of their way to assist me. From the receptionist to the service department to the detail guys. Thank you for always treating me like family. I highly recommend mercedes-Benz of Columbia to anyone of my family or friends. God bless you all. More

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Great Dealership, Great People Been buying cars from Greg for more than 20 years, never had a bad experience. Gus, Kyle and all the management team have always gone above and beyond Been buying cars from Greg for more than 20 years, never had a bad experience. Gus, Kyle and all the management team have always gone above and beyond to ensure I was well taken care of. Danh Do is a welcome addition the team, knowledgeable and efficient, he will just make a good dealership better. More

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Was defiantly worth the drive there! Recently just bought a Mercedes C300 from this dealer, And it defiantly was an enjoyable time with Salesman, Greg Woods, helping us with our purchase Recently just bought a Mercedes C300 from this dealer, And it defiantly was an enjoyable time with Salesman, Greg Woods, helping us with our purchase and making it an overall fun time. The environment of the dealership is also one to remember! More

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Phenomenal Gregg Woods could not have been more knowledgeable, respectful, and accommodating for a car purchase. This dealership is lucky to have him as a repres Gregg Woods could not have been more knowledgeable, respectful, and accommodating for a car purchase. This dealership is lucky to have him as a representative! More

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Poor Customer Service, Poor Communication, Poor Mechanics. I sent the message below to both Scott Calhoun and Gus Aslanidis, the sales managers at the dealership. After almost a week I still have not received I sent the message below to both Scott Calhoun and Gus Aslanidis, the sales managers at the dealership. After almost a week I still have not received a call or response from either individual. I have taken the car to another mechanic and it is currently being looked at. ----------------------------------------------------------------------------------------------------- I recently purchased a 2011 MKZ from Greg Woods at the dealership. Greg and Adam (finance) have been very kind and did a good job of getting the financing done and the car ready to buy. However, I purchased this vehicle because it had a clean Carfax record with zero incidents listed. I didn't have the car inspected by another mechanic because I assumed that a car with less than 50,000 miles and a clean title/Carfax would be a safe bet. When my fiancé and I took the car for a test drive we noticed that the car had a wobble and a vibration while driving. When I got back to the dealership I mentioned the wobble to Gregg in the anticipation that they would investigate. When I came in to sign for the vehicle I picked it up and immediately noticed the car was still vibrating/wobbling. We also noticed that a brake light was out which seemed odd for a car that just passed inspection. I called Gregg and he promptly put me in contact with the service team and setup a time to bring the car in on 2/23. On 2/23 the first time the team had the car they found that a wheel was bent and said they had it repaired. Two days later I had the car back to the shop because it was still vibrating, I took a mechanic for a test drive and he agreed the car was wobbling. I left the car there and they gave me a ride back to work. They called on the 2/26 and a friend dropped me off back at the dealership. They stated that they had re-balanced the tires and straightened the steering wheel because it was slightly off center. Chris stated that "I could pick up the car tonight, or I could leave it with them and they could make sure it was 100%." I replied with "why don't you go ahead and keep it." Chris then said, "Well why don't you come grab it and take it for a spin and see if it is still wobbling." I kept the car for the weekend and the car was still wobbling it was now also making a creaking/crunching noise when I would go to brake. I called back on 2/29 and told Chris that this was becoming quite tiring and I would just like the car to be fixed. At this point I was having to take time off of work to get the car into the shop and to pick it up. I had also had to find rides from friends to get back to the shop to pick the car up. I think it is normal that anyone would be frustrated at this point. Chris had one of the guys pick the car up the next day and left me with a loaner for three days. They returned the car on 3/3 and told me they had to replace the front left strut and also replaced two rear tires. I asked, "Why did you replace the tires?" Chris stated, "To be honest, the tires on there are junk." However, two of those same tires remain on the front end of the vehicle. On 3/3 I called back after I received the car that day and told Chris that the car was still making the creaking noise as it was braking. One of the two things I asked to have looked at was not repaired, nor could the mechanics speak to if it had even been looked at. Chris asked that I bring the car in over the weekend and a mechanic will listen to the noise. On 3/5 I brought the car in and Kyle (Service Manager) jumped in the car to listen to the noise. He then instructed me to call Chris on Monday. On Monday I called Chris and he said he would have someone come pick it up the next day. I told Chris "If you all can't fix the car this time, I am going to have another mechanic fix it and send the dealership the bill." Chris explained they would get it fixed. I received the car back on 3/8 and it was no longer making the creaking noise. The mechanic said that the "Caliper was rubbing." I am emailing you today because the car is still not driving correctly (still wobbling). I have an appointment to have the car inspected by another mechanic early next week. I reached out to the original purchaser of the car and she stated that they car had been in an accident/incident and that Carfax should have shown the incident (it doesn't). She also stated that she had to file a claim with the insurance. I feel like I have been more than patient with this team but I have really lost my patience. I am by no means mechanic but when you have symptoms of a bent wheel, a broken strut, a steering wheel that isn't aligned, and a caliper that is "rubbing," I would hope any mechanic could gather that something wasn't right with the front-end suspension. It took the team the 3rd time of seeing the car before they realized a strut was bad. I am at my wits end at this point. If this team cannot fix the car I will have another mechanic fix the car and I will be sending the bill to the dealership. More

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C300! Love Love this dealership. Greg and Scott Calhoun(finance) helped me get out of my 2014 bmw 428i and into a 2015 Mercedes C300. Everyone is so friendly. Ev Love this dealership. Greg and Scott Calhoun(finance) helped me get out of my 2014 bmw 428i and into a 2015 Mercedes C300. Everyone is so friendly. Everyone listened to my needs and wants and over met my expectations. Thank you and I am loving my car! More

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