Gregory Ireland | Page 2

Loved working with guys over at My Auto Import Center. They helped me make a great decision on my next car. It was a very smooth, seamless, and enjoyable process. 10/10 recommend. They helped me make a great decision on my next car. It was a very smooth, seamless, and enjoyable process. 10/10 recommend. More

Print

First of all, I thank the salesperson for contacting me when the vehicle I (and many others) had been looking for over the last two to three years. It has been over 20 years since I have bought a new vehi when the vehicle I (and many others) had been looking for over the last two to three years. It has been over 20 years since I have bought a new vehicle, so it is difficult to assess what is an "average" experience. But, sadly, I must give a less-than-perfect rating, based on my expectations. I had told the salesman that I intended to put at least $10,000 down using a credit card. When the time came to set up financing the day of my purchase, I was told that the policy at the dealership limited the amount charged on a card to $5000! Luckily, I had brought my checkbook with me and was able to transfer funds to cover the balance of my desired down payment. The salesman should have known that, and made it clear to me ahead of time. Another disappointment was the business/finance man I dealt with when buying my RAV4 Prime at the end of July. All these days later, I re-read the documents only to realize that, although the representative told my husband and I that he had just found an interest rate of 5.9%, it turned out to be 6.59% He said that I would receive information from Toyota concerning setting up the payments within a couple of weeks. It has been three weeks and I have not yet received any notification. In addition, only one electronic key was provided along with one mechanical key. The salesman said that Toyota would soon issue a recall and provide another mechanical key, but another electronic key would cost $700 to $800. In reviewing the "nsd TFS/MFS - Platinum Protection With Key- Class1" (vehicle appearance plan) Agreement I hurriedly signed for the finance guy, I note that one of the statements I evidently certified was that I had "... received at least two (2) sets of working keys/remotes at the time of original Vehicle delivery." I DID NOT, and, as you see above in my review, was told I would get another mechanical key but would have to pay for another "fob" or electronic key. Now, I look online at the Toyota Autoparts website and apparently, the electronic keys cost $1,513.33! I say apparently because there is no image available! I do understand that the dealership rarely gets RAV4 Primes in, and that the salesperson had not seen one come through in his 1-1/2 years at that job. However, this does not excuse him from misrepresenting the value of an electronic key--or his business manager/finance man from allowing the statement of the number of keys to remain on the "Agreement" for the protection package, and not pointing that out! Hopefully, we will be able to get a mechanical key via the recall system soon--but I'm not holding my breath. Also, the charging station at the dealership was unable to provide a "fast charge" with the cables available, and the timing of our purchase did not allow for a complete charge before I left the dealership. It seems every Toyota dealer should have that capability. Lastly (at this moment) I am disappointed that my Android smart phone is not able to download the Toyota App. Evidently, it is too old, or the wrong version to be able to download the app. I would like to see a list on the Toyota.com website of smart phones that are able to get the app. Somehow, I was able to connect my phone, but must buy a new phone to get that app. More

Print

Experience was really nice. Rob came and got us from outside even before the doors opened and brought us in. Rob came and got us from outside even before the doors opened and brought us in. More

Print

Had a great experience with My Auto Nick was a great salesman and made me feel as a first time car buyer safe and trusted and that he was really caring about my family and making sure we have the right salesman and made me feel as a first time car buyer safe and trusted and that he was really caring about my family and making sure we have the right car. Everyone else we’ve worked with here was great and very helpful through this whole process. Will definitely be coming here to buy more cars in the future. More

Print

Quan the Car King was an absolute pleasure to work with, and did everything in his power to put me in a reliable and sexy ride. Even in the hours after the dealership closed he kept grinding on searching f and did everything in his power to put me in a reliable and sexy ride. Even in the hours after the dealership closed he kept grinding on searching for vehicles that were to my specific tastes and stayed in close contact with me every step of the way. I could not have asked for a better, more competent, and professional salesman then Quan. The numbers man, Greg, got me the lowest possible APR for financing I have ever heard of for an auto loan, and explained everything from the type of loan/how to manage it, to special options for insurance that I didnt even know existed. Overall ten out of ten, would recommend. More

Print

Very helpful would recommend to anyone will return again! ! Very nice beautiful showroom! Honest! Kind! ! Very nice beautiful showroom! Honest! Kind! More

Print

I found an amazing family car with my husband, we are so happy with our new Highlander and loved how happy and helpful the employees were, specifically Olivia and Greg. happy with our new Highlander and loved how happy and helpful the employees were, specifically Olivia and Greg. More

Print

I had an amazing experience buying a car at my auto! Olivia, Charlie and Greg were all extremely helpful in this process! Olivia is a great saleswoman and made me feel comfortable and made buying a car Olivia, Charlie and Greg were all extremely helpful in this process! Olivia is a great saleswoman and made me feel comfortable and made buying a car fun for me! I would definitely recommend going to my auto! More

Print

Always great. Great Team. Great Root beer. Clean .. friendly..oh yea pop corn! While you wait… Great Team. Great Root beer. Clean .. friendly..oh yea pop corn! While you wait… More

by garysguns2006 Verified Customer Verified Customer

Print

Carson was amazing. His knowledge and explanations were great. Bill and Greg were, on the other hand, pushy and how car salesmen are viewed. Because of them, I’m His knowledge and explanations were great. Bill and Greg were, on the other hand, pushy and how car salesmen are viewed. Because of them, I’m not sure we can recommend MyAuto. Unless Carson is involved!! More

by ekerans Verified Customer Verified Customer

Print