Gregory Rabb | Page 2

Gregory was easy to work with. Due to my truck being a work vehicle the request for service and payment was a bit unusual, but we had no issues. Due to my truck being a work vehicle the request for service and payment was a bit unusual, but we had no issues. More

by DAVID.MARROQUIN0 Verified Customer Verified Customer

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I took my Chrysler Town and Country in to replace power lock actuator which is under a Chrysler warranty extension #X98. Was charged for part that broke during the replacement. However the service advisor lock actuator which is under a Chrysler warranty extension #X98. Was charged for part that broke during the replacement. However the service advisor could not point out to me what was replaced or provide the broken part. I have already escalated this to Chrysler warranty claims and have a case number and sent copies of invoice for possible reimbursement. But I don’t have confidence in the fact that the dealer actually had to replace the part, I believe by law I was to be provided the broken part. The whole process has been less than favorable. It has been an eye opener for me, because I am shopping for a fifth wheel and a truck to pull it. It won’t be a Dodge. More

by JERYKIRK Verified Customer Verified Customer

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Appreciate him giving me the information I requested for the car I looked at Friday. the car I looked at Friday. More

by Gabe Verified Customer Verified Customer

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Excellent San Leandro Chrysler Dodge has consistently been professional, prompt and exhibits excellent quality. Highly recommend this dealership for purchase and service. been professional, prompt and exhibits excellent quality. Highly recommend this dealership for purchase and service. More

by atakmd Verified Customer Verified Customer

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The service department is friendly, I can't say the same for the people who sell the new cars for the people who sell the new cars More

by Salomon Urizar Verified Customer Verified Customer

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Good experience, but wondering why Jeep doesn't have shuttle service. All the other dealers have it. shuttle service. All the other dealers have it. More

by wfmario Verified Customer Verified Customer

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Very professional. Quality work. I am always satisfied with how well they take care of my car. Quality work. I am always satisfied with how well they take care of my car. More

by Jeepguy Verified Customer Verified Customer

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SCAMMERS, LIERS, DON'T TRUST THEM AND DON'T BUY FROM THEM Leased a Jeep from them two years ago and was specifically promised a full 3 year warranty that covers an oil change and tire rotation once a THEM Leased a Jeep from them two years ago and was specifically promised a full 3 year warranty that covers an oil change and tire rotation once a year. Went to their shop yesterday (less than two years after getting the car) and was told I'll need to pay for the two because the Jeep Wave program only applies for 24' purchases. WELL, GUESS WHAT? I CALLED JEEP - Jeep said that the Wave program actually started in 2021 so the manager who talked to me basically LIED TO MY FACE. - Jeep claimed it was actually the dealer that canceled my Jeep wave program for no clear reason. SO THEY CANCELLED IT JUST SO THEY CAN CHARGE ME FOR A SERVICE I SHOULD HAVE NOT PAID ALMOST $200 FOR. DO NOT BELIVE A WORK THESE PEOPLE TELL YOU- I'M FILLING A SMALL COURT CLAIM. STAY AWAY. More

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I've been bringing my jeeps to the dealership since l purchased my 2017 wrangler and now with my 2020 rubicon The service staff and the mechanics have always been efficient and more importantly friendly purchased my 2017 wrangler and now with my 2020 rubicon The service staff and the mechanics have always been efficient and more importantly friendly They questions l ask always get answered with a smile More

by CHOCHENYO Verified Customer Verified Customer

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Gregory was professional and friendly Please keep the cookies out longer. We get a little snackish when we have to be there for hours. cookies out longer. We get a little snackish when we have to be there for hours. More

by Kgibson75 Verified Customer Verified Customer

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