Everyone very friendly, professional and knowledgeable on
the product and process.
Eager to make sure that customer had good understanding as well!!
the product and process.
Eager to make sure that customer had good understanding as well!!
More
by KATIE1012
Verified Customer
Verified Customer
Mar 16, 2024 -
Val Ward Cadillac Inc responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
There was a lot of logistics required in getting the car
I wanted to the dealership. Griffin was committed to getting this accomplished in a timely manner.
I wanted to the dealership. Griffin was committed to getting this accomplished in a timely manner.
More
by MAMKOT
Verified Customer
Verified Customer
Mar 13, 2024 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
I felt the technician was thorough in my service visit.
All staff are A+ here at this location.
All staff are A+ here at this location.
More
by ICANRACE
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2024 -
Val Ward Cadillac Inc responded
Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Great service great communication made my experience
review worthy. I had concerns because my new caddy had developed a whistle type of noise and from past car experiences some how the techs can never l
review worthy. I had concerns because my new caddy had developed a whistle type of noise and from past car experiences some how the techs can never locate noises. Well Val Ward was able to find where the noise was coming from address it and fix it all within a few hours!
More
by dparkeris
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jamie - service dept
Jan 04, 2024 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service!
He was wondering they are professional, get everything ready in timely manner. I am so happy with the Service deserve an increase
He was wondering they are professional, get everything ready in timely manner. I am so happy with the Service deserve an increase
More
by ELISIANNESTENVIL
Verified Customer
Verified Customer
Dec 26, 2023 -
Val Ward Cadillac Inc responded
Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
They aĺways address any issùes l may have and take
seriously what I tell them about any car problems I bring to them as well as regular service.
seriously what I tell them about any car problems I bring to them as well as regular service.
More
by BLUEWATERONE
Verified Customer
Verified Customer
Dec 24, 2023 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
They replaced the battery in my key fob, very nice and
informative. Every helpful for us
informative. Every helpful for us
More
by TRUDYMILLBURG
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2023 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great experience great service
Parts has the best parts
manager
And the team is great
manager
And the team is great
More
by Ernielorie
Service Price Transparency
Nov 24, 2023 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Attendant was help well informed and courteous.
Waiting area was pleasant and comfortable. Service was well done.
Waiting area was pleasant and comfortable. Service was well done.
More
by BRUCEHOY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff Miller
, Jim Gedra, Bill Griffith, Jane in service is a gem!
Oct 24, 2023 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
excellent customer experience.
solid knowledge of the product, fair pricing, efficient transaction, great overall service
solid knowledge of the product, fair pricing, efficient transaction, great overall service
More
by Rlflesh
Verified Customer
Verified Customer
Oct 10, 2023 -
Val Ward Cadillac Inc responded
We're glad to hear you found our staff so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!