One of the best experiences I’ve had with any dealership.
They were amazing and transparent
They were amazing and transparent
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by BROWNJASONOFFICIAL
Verified Customer
Verified Customer
Jul 02, 2026 -
Val Ward Cadillac Inc responded
Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Seemless transaction and well organized.
My sales rep was great. Would recommend to anyone needing a car.
My sales rep was great. Would recommend to anyone needing a car.
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by TRISHTHEDISH
Verified Customer
Verified Customer
Jun 24, 2026 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Jane in service is the greatest.
Jeff Miller was helpful and did not push me into buying a car.
Jeff Miller was helpful and did not push me into buying a car.
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by margaretcook01
Verified Customer
Verified Customer
Jun 05, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jeff was professional, knowledgeable, courteous and
easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances
easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances)smooth.The process was easier than I had anticipated.
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by jmull12331
Verified Customer
Verified Customer
May 16, 2026 -
Val Ward Cadillac Inc responded
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Jeff Miller is very kind, not pushy or aggressive, but
informative, thoughtful and has ya felling like family.
informative, thoughtful and has ya felling like family.
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by michael@citygateswf.org
Verified Customer
Verified Customer
Mar 19, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I hate going to a car dealer but Jeff made it a great
experience The whole process was stress free
experience The whole process was stress free
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by MGLIN
Verified Customer
Verified Customer
Jan 23, 2026 -
Val Ward Cadillac Inc responded
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
Love the service and attention I received by having my
tire replaced last minute. I was able to be seen right away, and it took no time at all to complete.
tire replaced last minute. I was able to be seen right away, and it took no time at all to complete.
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by nelidac25
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Val Ward Cadillac Inc responded
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We received great customer service.
Our sales person was very professional, helpful and knowledgeable we had the same sales person we had in 2018.
Our sales person was very professional, helpful and knowledgeable we had the same sales person we had in 2018.
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by KENTMCLEAN
Verified Customer
Verified Customer
Jun 02, 2025 -
Val Ward Cadillac Inc responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly, professional, helpful, and knowledgeable service to our guests. Please come see us for any future needs.
Jeff has a lot of patience and kept in touch just to see
how things were going while I was trying to make up my mind. Lisa in finance was very helpful trying to get a Title problem resolved. All in all,
how things were going while I was trying to make up my mind. Lisa in finance was very helpful trying to get a Title problem resolved. All in all, it was a pleasant experience.
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by donnamatchett
Verified Customer
Verified Customer
Other Employees Tagged:
Lisa Bronson
Apr 22, 2025 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
My wife and I purchased a beautiful 2024 Cadillac XT5
(CPO) from Val Ward Cadillac in Fort Myers, Florida. My salesperson was Jeff Miller. Jeff listened and understood exactly what was needed to make m
(CPO) from Val Ward Cadillac in Fort Myers, Florida. My salesperson was Jeff Miller. Jeff listened and understood exactly what was needed to make my purchase work. He and his manager Pete put together the perfect deal!!! In today's society when someone goes beyond the call of duty, not only does it stand out, it's just as important to let others know. Not only would I recommend Jeff Miller for his genuine professionalism and expertise in his field, it's his INTEGRITY that is priceless and will keep me coming back to work with him for years to come. Kudos Jeff on a job well done!
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by Arcangelo Cape Coral
Verified Customer
Verified Customer
Other Employees Tagged:
Pete used car manager
Feb 21, 2025 -
Val Ward Cadillac Inc responded
Arcangelo, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
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