Guillermo Galicia | Page 2

I have always loved my Toyotas! I have always hated dealing with Toyota dealerships because of their service departments!! That changed yesterday when destiny brought me and my ailing Prius to Guiller dealing with Toyota dealerships because of their service departments!! That changed yesterday when destiny brought me and my ailing Prius to Guillermo Galicia at Toyota of Santa Monica. As soon as I saw Guilermo, I realized that he had helped me out several years ago when I had a relatively minor problem with my 4Runner. I remember being very impressed by the way he made me feel good about having to visit the service department. Roughly 24 hours after re-acquainting myself with Guillermo, he was on the phone telling me that my Prius was repaired and he didn't give me a long list of other things that needed to be fixed. My experience with Toyota of Santa Monica was 100% positive thanks to Guillermo. He has single-handedly renewed my trust in Toyota dealership service deparments. I hope that management realizes what an asset Guillermo is to their business. More

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Guillermo was fantastic! From the moment I pulled up he was friendly and helpful. He took care of my 4Runner and helped me understand how to prevent the problem in the future. Thank you! was friendly and helpful. He took care of my 4Runner and helped me understand how to prevent the problem in the future. Thank you! More

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I've bought cars from Santa Monica Toyota for the past 23 years and would never consider going anywhere else. Prices are great, no one is better than Billy, and the service on my cars has always been grea years and would never consider going anywhere else. Prices are great, no one is better than Billy, and the service on my cars has always been great. I will not go anywhere else to buy a Toyota. More

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