Guillermo Ruiz

Like many other reviewers, I suffered a bait and switch. They advertised an Aryia for 23K. Came in the same evening day to see it. We drove 1.5 hours. Committed to purchasing that night. Reached out to They advertised an Aryia for 23K. Came in the same evening day to see it. We drove 1.5 hours. Committed to purchasing that night. Reached out to secure the purchasing details the following morning, multiple e-mails, several calls. No response for 30 hours. Then they gave me the run around for half a day before finally connecting me to the manager for "negotiations". He brusquely informed me the price was now 27.5, and refused to honor the price we engaged at. We walked. Be very careful dealing with this organization. Get everything in writing. More

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This was the best vehicle buying experience I have ever had. Guillermo was very friendly and not pushy…at all. And, he actually knew about the vehicles I was looking at. He was patient with my questions had. Guillermo was very friendly and not pushy…at all. And, he actually knew about the vehicles I was looking at. He was patient with my questions and transparent while working through the purchase. Amar, (Sales manager I think) was also great. There were no hidden cost games and he was up-front with what he could and couldn’t do in regards to price. And, no pressure with him either. Finally, Cameron (finance) made the paperwork process easy. Everything that was discussed with Guillermo and Amar was the same when I worked with Cameron. No games and no surprises. He did review extended warranty options but in a way that was informative and actually helpful. When he was done explaining, he made a recommendation but it wasn’t a sales pitch or scare tactic. As a result, I actually purchased an extended warranty (first time ever) at a price that I felt was very fair. After all is said and done, I walked out of there excited about my purchase, which is the way it should be. More

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