Gus Gournaris | Page 11

This was our third box truck purchased from this dealership. Gus handled everything, he knew what we wanted got all ready and called us. I can't even tell you what a relief it is to know everything dealership. Gus handled everything, he knew what we wanted got all ready and called us. I can't even tell you what a relief it is to know everything is going to be done right when the order is placed. In one word, professional. More

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Barry is the best. Very responsive, a pleasure to deal with. I was not really focused on buying a new car, and only wanted to do so on the right terms. Barry understood and helped me find a deal that wo with. I was not really focused on buying a new car, and only wanted to do so on the right terms. Barry understood and helped me find a deal that worked for me and my family. More

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"Superior Service" would be an understatement to my recent experience at Stamford Ford Lincoln. For most people the idea of shopping for a car, although exciting, is a daunting task. I typically to my recent experience at Stamford Ford Lincoln. For most people the idea of shopping for a car, although exciting, is a daunting task. I typically do my homework upfront, I know what I want and only ask for a fair price and quality service. Don Febbriao knocked the ball out of the park in both areas. I truly respect his his approach to the business, his obvious loyalty to Stamford Ford Lincoln and his ability to work with my unique persona. Don's professionalism and ability to find me the car I wanted, quote me a more than reasonable price as compared to other dealerships in the tri-state area and execute within 24 hours is without a doubt, outstanding! I would also like to point out that their Finance Manager, Gus Gournaris, was a pleasure to work with as well. All documents were in order and we were on our way with our spectacular new Escape within 1 hour. Stamford Lincoln Ford is obviously a family business as I learned that Don's son also came on board and is running their website and their fantastic optimized mobile site which made it so easy to navigate their new inventory. It appeared that their sales executives and service specialists, which we were introduced to as well, have been a part of the team for many years. Shockingly, the owner of the company, Dominic Franchella, personally came to meet us during delivery, shaking our hands and giving his card with his personal cellphone should we ever have any issues. This is a man that is noticeably hands on. He sits in a desk within the showroom that resembles a reception area. Dominic is not hiding in a back room and instead he is providing a personal experience to everyone that enters his dealership. I learned that Dominic started in the service department when he was 19 and now is the Dealer Principal. A true testimony to his devotion to the product and the business. Such a commitment to great customer service is always to be commended. You can be sure that we will be recommending Stamford Ford Lincoln for years to come! More

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I had a good experience at this dealership. Everyone from sales persons to management made sure I was 100% satisfied with my Purchase. My sales person Lena Spagnuolo was great to deal with, she explained eve sales persons to management made sure I was 100% satisfied with my Purchase. My sales person Lena Spagnuolo was great to deal with, she explained everything I needed to know from the paperwork to every function of my new vehicle, although we just met she made it seem like I knew her for years... Thanks Lena. I also like to thank Ed Dickan, Parts Manager who was very helpful to me. I purchase a 2014 Ford Explorer Sport and I love it. I would definitely recommend Stamford Ford Lincoln to my family and friends. More

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Stamford Ford Lincoln continues to go beyond my expectations in every way! This is the 5th car I've bought from them and I wouldn't even think of going anywhere else. Great service before, during a expectations in every way! This is the 5th car I've bought from them and I wouldn't even think of going anywhere else. Great service before, during and after the sale by Dominic and his entire team. Lena is my star Sales Rep. I love this place! More

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Multiple visits over several years, always easy to test drive models, friendly and no pressure to buy...when purchasing Expedition great service by management as wellas sales. drive models, friendly and no pressure to buy...when purchasing Expedition great service by management as wellas sales. More

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the new car buying experience was the best I have had recently. I have other cards from competitors and they are not even close to them. recently. I have other cards from competitors and they are not even close to them. More

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I began test driving SUVs of different makes around Jan. 20, and told Chris Febbraio when I first consulted with him that I was doing my homework and would be making a final decision by March 1. Throughout 20, and told Chris Febbraio when I first consulted with him that I was doing my homework and would be making a final decision by March 1. Throughout the process, he was patient, kept in touch, and worked above and beyond just selling the vehicle to earn my business. From payment options to financing to add-ons, anything I needed or asked for, Chris worked with it, and then located my vehicle once I committed. Gus was very easy to work with in terms of getting all the paperwork settled, and in dealing with Bob one day in Chris' absence, he even got me an extra couple hundred for my trade because he saw how meticulous I was with its maintenance and keeping records and knew he could re-sell the vehicle. Come March 1, I drove off the lot with a 2013 Escape with everything I wanted/needed, and its price was the lowest of any vehicle I had test driven. The entire crew was great, and I hope everyone's car buying experience can be as stress free as mine was! More

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Great customer service. Everyone at the dealership is wonderful. Gus was extremely helpful and working overtime to get us the car we wanted. Mike was so courteous and knowledgeable about the car. Cou wonderful. Gus was extremely helpful and working overtime to get us the car we wanted. Mike was so courteous and knowledgeable about the car. Couldn't be happier More

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