Gustavo Palacio
Gustavo Palacio at Lexus of Pembroke Pines
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Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
768 Reviews
4.6

768 Reviews

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768 Reviews of Gustavo Palacio

April 28, 2025

Dealership Rating
Employee Rating

This was the third Lexis we bought from this dealer. They seem to have so much competition between sales associates, that they forget about you once you have bought the car, I wouldn’t buy from them aga More

by LOWRIDERJSL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

April 23, 2025

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From the first service when my car got out of warranty the transmission been acting bad More

by TSACHOU
Workmanship
Recommend Dealer
No

April 23, 2025

Dealership Rating
Employee Rating

Great service! !! The team was very professional and effective, I am very happy with all the help I got. Thank you. More

by SUAREZ_IVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with our team at Lexus of Pembroke Pines! Thank you for your kind words, and we're glad we could assist effectively. Enjoy your new ride!

April 17, 2025

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Employee Rating

Nice nice nice nice nice nice nice nice nice nice nice nice nice very nice More

by silverachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Lexus of Pembroke Pines responded

Thanks for stopping by to share your 5-star review with the Lexus of Pembroke Pines team! We're so glad your visit was a nice one.

April 17, 2025

Dealership Rating
Employee Rating

Fast and professional, never a problem, Lexus of Pembroke Pines has been my best Automotive experience. More

by AVILA.RALPH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that your experience with Lexus of Pembroke Pines was fast and professional! Thank you for choosing us as your go-to automotive destination. We look forward to serving you again in the future!

April 08, 2025

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Employee Rating

Excellent and quick service! Did not have to wait too long and follow up updates were great. More

by laps3996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business! We're glad to know your service experience was a positive one. Take care!

March 13, 2025

Dealership Rating
Employee Rating

El Señor Any Marquez es excelente me recomendó cambiar los cauchos y así se hizo, el tiempo de espera fue muy razónale no dudare de recomendar el servicio y la atención del Sr Marquez More

by LLEVY43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Lexus of Pembroke Pines responded

Nos alegra saber que Any le brindó un excelente servicio en Lexus of Pembroke Pines. Agradecemos su recomendación y esperamos poder servirle nuevamente pronto!

March 05, 2025

Dealership Rating
Employee Rating

Tony Marquez was terrific and explained what service I should have. I forgot about the wipers and boy, did they need replacing. He mentioned that and explained I needed the brake fluid flushed because of More

by QUILLER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Tony and the team at Lexus of Pembroke Pines! We're glad to hear that he provided thorough service recommendations, including those much-needed wiper replacements. We appreciate your kind words and look forward to assisting you again in the future!

February 13, 2025

Dealership Rating
Employee Rating

Para todos los empleados excelente servicio y buena atencion estoy contento con el cuidado que se le da a los autos More

by BABYUDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of Pembroke Pines. Nos alegra saber que está satisfecho con el servicio y atención brindada a los autos. Esperamos verlo de nuevo pronto!

February 13, 2025

Dealership Rating
Employee Rating

My issue was handled with extreme customer care as i have always experienced with This Lexus dealer. More

by eric@ejbpa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience. We are glad that the Lexus of Pembroke Pines team handles your concerns with care. See you next time!

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