Gwindalyn Brown | Page 2

I went in for 2 recalls. I walked into the service department and there were 5 people behind the counter, on their computeres. I waited for about 5 mins for some one to ackno I walked into the service department and there were 5 people behind the counter, on their computeres. I waited for about 5 mins for some one to acknowledge me. Nothing. I had to make eye contact with someone for them to notice that I was there. Finally, Gwendolyn says, "do you have an appt?" I said yes at 945am. She starts typing for a couple a minutes, prints out some papers, and tells me to sign those papers. I had asked her what was going to be done. She says 3 recalls. I asked "How long do you think? couple of hours?" she says.."its going to be all day:...and that was it. No idea what was being done to the car. She needs retraining in customer service. More

by amattathil305 Verified Customer Verified Customer

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I did wait a long time, but that's understandable. I was fine with that. My big big big complaint was the waiting room was freezing, it took me three hours to throw out when I got home with a blanket I was fine with that. My big big big complaint was the waiting room was freezing, it took me three hours to throw out when I got home with a blanket on that was not comfortable and it was just as cold outside that's it for me. I'll be back though. More

by PK427 Verified Customer Verified Customer

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The only thing that the wedding was much longer than I expected, but everything got done. Thank you very much. I appreciate it. Gotta do what I gotta do. Miss Gwendolyn was very very polite and tried to h expected, but everything got done. Thank you very much. I appreciate it. Gotta do what I gotta do. Miss Gwendolyn was very very polite and tried to help me as much as you could. I really appreciate your help. Thank you. More

by SAVITRIRAMEN Verified Customer Verified Customer

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I came in because my CarPlay wasn't connecting. It turned out it needed a factory reset which I was charged $233 for. I understand I have to pay something for bringing it in to be looked at minimum It turned out it needed a factory reset which I was charged $233 for. I understand I have to pay something for bringing it in to be looked at minimum, that amount for the work that was done is ridiculous. When I got home and went to put the receipt in my file cabinet, I noticed on page 3 they looked at my alignment and it was out of whack. No mention while I was there when I could've had it repaired instead of having to spend another day getting something fixed. More

by MICHAELKENNEY72 Verified Customer Verified Customer

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I suppose to receive 2 keys for my Honda Odyssey that I bought 2 weeks ago. They are still not able to make the 2nd key. I went your place twice, no keys bought 2 weeks ago. They are still not able to make the 2nd key. I went your place twice, no keys More

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The five star is for the sales department, the one star is for the services department, the service department has poor customer services skills. is for the services department, the service department has poor customer services skills. More

by DANIA.INNOCENT Verified Customer Verified Customer

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Only one like they try do fast work and so satisfaction so everything that’s way I always come from queens thanks so everything that’s way I always come from queens thanks More

by TAHSIN97 Verified Customer Verified Customer

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had a wonderful experience working with Gwindalyn Brown, my Honda service advisor. She was extremely professional, courteous, knowledgeable, and attentive throughout the entire service process. She took the my Honda service advisor. She was extremely professional, courteous, knowledgeable, and attentive throughout the entire service process. She took the time to explain everything clearly, kept me informed, and made sure all my questions were answered. What really stood out was how friendly and genuinely helpful she was. She made what could have been a stressful service visit feel easy and hassle-free. You can tell she truly cares about her customers and takes pride in providing excellent service. I highly recommend Gwindalyn Brown to anyone bringing their Honda in for service. She is an outstanding service advisor and a true asset to the dealership. More

by SM1305 Verified Customer Verified Customer

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I think Millennium Honda puts a lot of efforts to make sure his customers are satisfied. I say this because even after my service I received a follow up call to check if I were satisfied with services. In sure his customers are satisfied. I say this because even after my service I received a follow up call to check if I were satisfied with services. Initially I had some apprehension about how I was welcome but after speaking with the follow up, I realized that it was just misstep how I was welcomed rather than a norm in the company. I highly recommend their services and I’m definitely coming back. More

by NDIKUMVITALIS Verified Customer Verified Customer

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Sin comentarios en este momento , espero sepan comprender pero me reservo mi.opinion ahora , gracias pero me reservo mi.opinion ahora , gracias More

by JENNYAGREDA2021 Verified Customer Verified Customer

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