Gwindalyn Brown | Page 23

Great customer service. Excellent service, job well done. Knowledgeable staff welcoming. Always feel welcome. Good Excellent service, job well done. Knowledgeable staff welcoming. Always feel welcome. Good More

by XEON273 Verified Customer Verified Customer

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You asked the wrong question. The service was its usual mediocre self telling me why my Lexus is the better value. The question is why I was there. Not long before I took the car The service was its usual mediocre self telling me why my Lexus is the better value. The question is why I was there. Not long before I took the car back for the recall. I was told that if I did not pay attention, the steering would go to xxxx and my wife (whose car it is) would die in a fiery crash. So we fixed it got full service and a few weeks later the battery could not hold the charge. So I bought a power charger, charged it up and drove the 35 minute scared to death that it would crap out. You replaced the battery on the first year anniversary of when we purchased it. It has 3600 miles on it. I told the service guy that I divorced my first wife on a lemon law theory and that was more expensive and aggravating than turning in a freaking car. He started to say "Do you know what you ought to do," I interrupted to say yes, buy a second Lexus and return this piece of garbage. And when I tried to make an appointment during you stated hours I got no answer and waited for sales to open to get the message across. More

by MURRAYSCHWARTZ70 Verified Customer Verified Customer

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I’ve been dealing with this dealership for the past 10 years and the service that I’ve gotten from Worrel Wilson has just fantastic. He’s gone above and beyond in trying to make us satisfied which he has years and the service that I’ve gotten from Worrel Wilson has just fantastic. He’s gone above and beyond in trying to make us satisfied which he has always done that’s why my wife and I keep going back. He’s so much of a people person and he’s very knowledgeable and service oriented. I will certainly let my friends and family know where to go to get good cars and excellent customer service. Thank you again Worrel. More

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Very understanding. Knowledgeable. Well experienced. Able to suggest any questions are concerns. And very supportive. Well appreciate the team. Knowledgeable. Well experienced. Able to suggest any questions are concerns. And very supportive. Well appreciate the team. More

by PATRICEVAUGHAN1 Verified Customer Verified Customer

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Appt for oil change 10:30-told car was done @2 when done @ 12:30. Unexceptable!!! @ 12:30. Unexceptable!!! More

by CHRISY1962 Verified Customer Verified Customer

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Excellent customer service. Professional timely and organized. Honda deserves the excellence reputation that it has established. Professional timely and organized. Honda deserves the excellence reputation that it has established. More

by QUICKPIK Verified Customer Verified Customer

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The staff does not answer the phone when you are transferred to the service department by another department to rectify concerns/issues, they don't wash your car after you finish service, and it's n transferred to the service department by another department to rectify concerns/issues, they don't wash your car after you finish service, and it's not welcoming like previous years. Then they wonder why people schedule online appointments without speaking to an advisor or ensuring that the service can be completed the day of the appointment. More

by NESBITTSHELLYANN Verified Customer Verified Customer

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It was good customer service and maitainance for my car. the best thing they cl me after the finish of the service. the best thing they cl me after the finish of the service. More

by MDWASIM199050 Verified Customer Verified Customer

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Love this dealership. Never an issue getting excellent care.They answer all my questions and concerns. Never an issue getting excellent care.They answer all my questions and concerns. More

by LORETTAKIBORT Verified Customer Verified Customer

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The service advisor was very nice and compassionate. She was kind and patient and answered my concerns. She also gave me an estimate time when my car would be ready and it was so. Thank you madam. She was kind and patient and answered my concerns. She also gave me an estimate time when my car would be ready and it was so. Thank you madam. More

by MEGTONE820 Verified Customer Verified Customer

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