HOWARD ABRAHAMS

Misleading and corrupt at the warranty department. . Manager, Jennifer and warranty department seem OK with misleading people out of their hard earn money. . Manager, Jennifer and warranty department seem OK with misleading people out of their hard earn money. More

by DAVEWOLF0 Verified Customer Verified Customer

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I truly enjoyed my experience at Buick GMC of Brooksville. The team was professional and knowledgeable, with NO high pressure sales techniques. They worked with me on what I wanted and presented Brooksville. The team was professional and knowledgeable, with NO high pressure sales techniques. They worked with me on what I wanted and presented a fair out the door price for review with no expectations or intense sales pressuring. It was a pleasure to do business with them and to be treated as a valued person and not just another Pay day. More

by KERRYKNAPP1963 Verified Customer Verified Customer

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It was a pleasure working with them! ! We enjoyed being able to ask questions and actually enjoyed buying this vehicle!! We feel we got the best deal out there!! Thank you!! ! We enjoyed being able to ask questions and actually enjoyed buying this vehicle!! We feel we got the best deal out there!! Thank you!! More

by VOLLINGTRUCKING Verified Customer Verified Customer

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Great experience with the service department. Had several items that I wanted done and they were completed in a timely manner. Had several items that I wanted done and they were completed in a timely manner. More

by 1322CHERRY Verified Customer Verified Customer

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Absolutely the best experience I have ever had purchasing a vehicle…Hands down! Denise Lacich was amazing, we drove roughly an hour and a half to Brooksville to see this vehicle, and I will now make it a pri a vehicle…Hands down! Denise Lacich was amazing, we drove roughly an hour and a half to Brooksville to see this vehicle, and I will now make it a priority to purchase all new vehicles from them in the future! In today’s day and age, my faith in humanity has been restored dealing with such an amazing crew. Congrats to this team. More

by PETER BOYD- Reno Boyd Building Co. Verified Customer Verified Customer

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The staff from start to finish were kind and helpful! 5 * service. Sal was Amazing! 5 * service. Sal was Amazing! More

by ANDREW.DOOLE Verified Customer Verified Customer

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Much better than my last experience the could still work on turn around time and info on progress on turn around time and info on progress More

by LRBOLLER Verified Customer Verified Customer

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Excellent service. The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively so the advisor can communicate with the customer. I really like this dealership More

by DKM5775 Verified Customer Verified Customer

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Needed a part a when it came they called me. Truck is running fine thanks to them at GMC. Truck is running fine thanks to them at GMC. More

by Fviger Verified Customer Verified Customer

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Chris Nelson our salesman was absolutely great! Bryan Ramos the Business Development Manager knew we planned to pay cash for the vehicle, but was trying to persuade us to finance to get a better d Bryan Ramos the Business Development Manager knew we planned to pay cash for the vehicle, but was trying to persuade us to finance to get a better deal…I told him cash is king and he replied back “Cash hasn’t been king for decades” He seemed to have a chip on his shoulder…Certainly not the personality to facilitate new customers / business! We were disappointed in the dealership in adding on a $3K warranty package…We were told this was part of every car purchase. I said our vehicle already had factory warranty so they reduced it to $1,500 and I said we were never told about this warranty requirement in purchasing at their dealership before we came and we would not buy if they insisted we had to have it so they finally took it off. Next, we were also charged $499 for an Ikon add on 3rd party gps tracking system that they said was installed on ALL their cars which is crazy as we did NOT want this. They said it worked with an app and it was free and would help you find your vehicle is stolen in the fine print it states it needs a subscription service and after 3 years you have to pay again to keep it…Very disappointing that this dealer pushes these UNWANTED items! I talked to Joe the sales manager to get this removed from the vehicle, but refused and he discounted me an additional $150 in the purchase, but would NOT do anymore so I am STUCK with this useless unwanted Ikon gps add on! This dealer should NOT automatically install thing that are NOT WANTED BY THE CUSTOMER! Hopefully Joe will take my concerns back to the dealer management to stop these FORCED add ons! More

by RKOEHNEN Verified Customer Verified Customer

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