Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Haciel Caro
Haciel Caro at Downey Hyundai

Haciel Caro

Sales BDC

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

Contact Me
5.0
11 Reviews
5.0

11 Reviews

Write a Review

11 Reviews of Haciel Caro

September 01, 2025

Dealership Rating
Employee Rating

The service rep was outstanding. ! The only thing I was not thrilled about is the wait time. It took way too long and even though they wash the car, they were grease smudges arou More

by Ali Crespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 02, 2025

Downey Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ali, feel free to contact us at your convenience. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 23, 2025

Dealership Rating
Employee Rating

Great experience with the service department! Everyone was friendly and professional, and they made sure I understood every step of the process. They got my car back to me quickly and in perfect More

by MIKEBAITIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Tajaddini, Alejandra Padilla, Chris Estrada

Report | Print
Aug 23, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Dealership Rating
Employee Rating

Haciel went above and beyond with her customer service. Would 10/10 recommended. Will return More

by Patty_9352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 13, 2025

Dealership Rating
Employee Rating

Great service, very attentive to customers, kept checking in with me with updates on my vehicle More

by juan.garibay1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 13, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 06, 2025

Dealership Rating
Employee Rating

It’s ok the service but the promise time it’s not exactly or something More

by PANTALEONVICTOR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 06, 2025

Downey Hyundai responded

Victor, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 31, 2025

Dealership Rating
Employee Rating

Very fast service and Haciel has great customer service . I would highly recommend Downey hyundai. More

by michelleramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 31, 2025

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 29, 2025

Dealership Rating
Employee Rating

This specific dealership works with you and is quick to solve any of your vehicle concerns. They have great customer service. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 29, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 28, 2025

Dealership Rating
Employee Rating

Everyone was friendly, helpful & knowledgeable Would recommend Hyundai Downey to all my friends & family More

by carla.sierra
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Jul 28, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 25, 2025

Dealership Rating
Employee Rating

Always was perfect! I wanted to get used car but manager was really friendly and helpful after that I bought a new car More

by ALEKSEi Mikhailin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Nino, Dan Foulad, Hamza Farhat, Jordan Khwalda, Rafa Mejia, Carlos Campo, Norman Johnston, Mickey Flores, Anthony Morales

Report | Print
Jul 25, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 24, 2025

Dealership Rating
Employee Rating

Haciel was very kind, sweet, and amazing when it came to making sure things were done on oil change maintenance. I appreciate Haciel’s service as well as the oil change crew. Thanks again I will be back aga More

by chudawg41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Mickey Flores , Moussa

Report | Print
1
2

Dealership Inventory (914 Vehicles)

2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$58,300
View Details
2025 Hyundai IONIQ 6
new
Serenity White exterior
Automatic
Rear-wheel Drive
$39,360
View Details
2025 Hyundai IONIQ 5
new
Abyss Black exterior
Automatic
Rear-wheel Drive
$40,965
View Details
2026 Hyundai Sonata
new
Serenity White exterior
Automatic
Front-wheel Drive
$31,045
View Details
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$58,725
View Details
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
Front-wheel Drive
$56,225
View Details
View All Inventory