
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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847 Reviews of National Dodge Chrysler Jeep Ram
Easy fast and friendly took my2020 2500 in for service got it back no hand prints no oil leaks rotated and rebalanced my tires no more shakes or shimmy got it back no hand prints no oil leaks rotated and rebalanced my tires no more shakes or shimmy More
Every time I come to this dealership, Daryl and or Cantrell from Service always takes care of me and make sure that I am well taken care of from beginning to end of service. They always keep me inform Cantrell from Service always takes care of me and make sure that I am well taken care of from beginning to end of service. They always keep me informed and always treats me as a very valued customer. I highly recommend the service department of this dealership. More
Easily scheduled oil change on the phone. Arrived on time for the service. Was taken immediately and service was completed within reasonable time. Excellent service that I have come to exp Arrived on time for the service. Was taken immediately and service was completed within reasonable time. Excellent service that I have come to expect from this Dealership’s service department. More
The purchase process was smooth and are sales person Brian was very easy to work with. The deal was fair and I was very pleased with the outcome. Brian was very easy to work with. The deal was fair and I was very pleased with the outcome. More
My wife's Jeep Renegade encountered an issue. Upon instantaneous identification of the issue, we entrusted the vehicle to Darin and Carlos. Darin (management), Carlos (management), Kitrell (voice Upon instantaneous identification of the issue, we entrusted the vehicle to Darin and Carlos. Darin (management), Carlos (management), Kitrell (voice of the customer), and Jimmie (tech) utilized their emotional intelligence, soft skills, and crisis management abilities to promptly return the vehicle to my wife, even though it took longer than expected. The term "timely" refers to resolving constraints beyond their control that affected the return of the vehicle. The customer service we received was exceptional; it was beyond phenomenal. We are loyal and committed to National Dodge of Jacksonville, NC. Great job, guys! Donald and Bella Funkhouser More