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Haley Brackett
Refer Me
113 Reviews
Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
Languages Spoken
English
113 Reviews
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113 Reviews of Haley Brackett
Verified Customer
April 30, 2025
We were passing through the area this week when my engine light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley w light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley was outstanding for getting me in as quickly as she did. They cleared the error code for an emissions component and said to continue on our trip home which was another hour away. Haley was extremely professional, pleasant and helpful. She is the definition of OUTSTANDING customer service! Thank you, Haley and the service department, at Galesburg Ford. More
by rogerp
Other Employees Tagged: Haley Brackett
April 28, 2025
Very nice and great service. Clean and very professional. I only wish I would have been asked which type of oil I wanted Clean and very professional. I only wish I would have been asked which type of oil I wanted More
by Shawn
Other Employees Tagged: Brandon Baughman, Erick Lopez
April 25, 2025
The staff have been polite and friendly. The service department has been excellent and follow up and make sure you are satisfied. The service department has been excellent and follow up and make sure you are satisfied. More
by Spike1942
Other Employees Tagged: Vince Reichel
April 23, 2025
All was great except service tech broke my glove compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. T compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. They quoted well over $100.00 to change engine&cabin filters. I did both for $30.00 in 20 minutes More
by mozemo2011
March 15, 2025
They have always been very professional when we have had work done there. I would highly recommend them for your vehicles repairs. work done there. I would highly recommend them for your vehicles repairs. More
by Jeff
Other Employees Tagged: Brandon Baughman, David Jenkins, Steve Stone, Erick Lopez
March 02, 2025
Absolutely bent over backwards to make sure my wife was satisfied with her car. Highly recommend them to all my friends and family. satisfied with her car. Highly recommend them to all my friends and family. More
by spyder1969
Other Employees Tagged: Brandon Baughman, Erick Lopez
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