Hannah Bitterman | Page 3

Very personable and knowledgeable. She never left a question unanswered, and I only had to work with one person the whole time with out having to constantly change around. Everyone was She never left a question unanswered, and I only had to work with one person the whole time with out having to constantly change around. Everyone was nice and approachable also!!! 10 out of 10 recommend…. You will not regret anything!! More

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Riley was patient, very thorough and professional. I appreciated him spending time with me earlier in the week to show me several vehicles and helping me narrow down what I wanted. He was flexible whe I appreciated him spending time with me earlier in the week to show me several vehicles and helping me narrow down what I wanted. He was flexible when I had to change the day and time for me to come back with my husband. Riley explained every step of the purchase process and options once we decided I really appreciate how great Riley has been to work with. Kudos to Echopark to have such a great employee! More

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We actually had fun buying a car from Riley Sparks. He was knowledgeable and pleasant He was knowledgeable and pleasant More

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I have always purchased vehicles through Craigslist and avoided dealerships. I was extremely happy to find EchoPark and appreciate their non-commissioned sales staff. I was explained that the store is like avoided dealerships. I was extremely happy to find EchoPark and appreciate their non-commissioned sales staff. I was explained that the store is like a Costco- they’re wholesale, so you get the best price without haggling at all. In fact, they do not even allow haggling which is even better so you don’t have to worry if someone who is better at negotiating will get a better price. Overall, I was impressed and the staff even allowed me to look over every aspect of the car and engine for 20-30 minutes. There was no push to buy and everyone was extremely helpful. I’d definitely buy here again and recommend. More

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Khero and everyone was friendly anf helpful. I am very satisfied with my car buying experience, salesman, coaches, etc I am very satisfied with my car buying experience, salesman, coaches, etc More

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Wonderful staff that gave off a genuine positive attitude when it came to being there to provide the best service. Friendly, no pressure individuals that made the environment comfortable and informative. Wor when it came to being there to provide the best service. Friendly, no pressure individuals that made the environment comfortable and informative. Worked with Jasmine, Hannah, and Diego(?) (may have been Carlos) and they all provided stellar service throughout my car-buying process. Had a less than great experience with an EchoPark in Raleigh, NC that left a bad taste in my mouth, but this branch in Colorado Springs completely remedied my view of the company and demonstrated the gold standard of service that EchoPark frequently brands itself as provider of. Hats off to them saving my opinion of EP and showing me how the company truly lives up to its reputation and name. The team definitely has a solidified referral partner when it comes to me sending future buyers their way. Thanks Colorado Springs, EP! More

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Jasmine was great to work with! She was very patient with an issue I was having purchasing a vehicle and was wonderful in working through the issues. FANTASTIC person overall and She was very patient with an issue I was having purchasing a vehicle and was wonderful in working through the issues. FANTASTIC person overall and a wonderful addition to Echopark! More

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Can’t say enough good things about Riley and the whole dealership. Would definitely recommend them to anyone looking for a car. dealership. Would definitely recommend them to anyone looking for a car. More

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All the staff was very friendly. Sarah was knowledgeable and a pleasure to work with. By car buying standards it was a quick and painless experience. Possibly our best car buying exp Sarah was knowledgeable and a pleasure to work with. By car buying standards it was a quick and painless experience. Possibly our best car buying experience! More

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Did not have a second key for the car. Either my wife or me did not hear the salesman or he did not tell us. Will cost us $200 for a second key. Also, they touted a 190 check of the car. W Either my wife or me did not hear the salesman or he did not tell us. Will cost us $200 for a second key. Also, they touted a 190 check of the car. When we got home we found that one fluid container was empty (washer fluid). Would be helpful for us to have a printed sheet on what they checked and what they took care of. More

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