Hannah Brusseau

The dealership was clean through out the dealership area allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to get us what we needed ,and she pulled through with smiles .We also want to Thank the finance Team and Mr Williams and we were on our way home in record time. We appreciate all the staff in making this purchase and Yes,,this was our 4th one, Thumbs up Kia..Lol... More

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Good customer service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. More

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Perfect jones did everything he could to get me the car I wanted and I’m leaving in it its the car I wanted cause of him and his general sales manager behnam shahvandi wanted and I’m leaving in it its the car I wanted cause of him and his general sales manager behnam shahvandi More

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Hannah Brusseau assisted me with trading in my Kia Forte for a K4! Overall, it was an easy process and she was patient with me while I thought about it. Love the new car, it drives smoothly and the lane ass for a K4! Overall, it was an easy process and she was patient with me while I thought about it. Love the new car, it drives smoothly and the lane assist feature is a must have for any long distance driving! More

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The salesperson, Chris was really good very personable straightforward no xx. Everybody else was completely different they were hard pressure non-communative they spoke to me in I guess you would call it straightforward no xx. Everybody else was completely different they were hard pressure non-communative they spoke to me in I guess you would call it car talk?!! Rude in your face? I don't get it I couldn't understand why they felt like that was going to be effective in selling the car. Nobody was real or personable like Chris was also there were multiple people reaching out to contact me it made me dizzy none of them were talking to each other I would hear from one person and tell them where I was at and what was going on and then I would immediately hear from another person who didn't know what I had just told the other person it was constant and no good results benefited from any of that communication. just irritating. I was a ready buyer eager to buy ready to negotiate on the car that had been there forever- I could tell by looking online that it had. the price had been lowed about $500 every two to four weeks and it was still overpriced because of the type of car that it was. That's why it as sitting there. this was going to be a second car for me I was not seeking financing I was a serious buyer. as a result i kept looking went somewhere else and bought a car. because they would not negotiate with me and the people I guess the manager over Chris it was on the weekend it was not Hannah it was a man he was really rude and he became angry with me because I didn't want to buy their car at the price that they had it at. I bought the car that I wanted for $30,998 at CarMax. I think kia was asking I around $36,000 for their car. Literally I spoke to that man , Chris' manage for 2 minutes and he became hostile he went into the building and gathered some paperwork for me to prove that the price of the car was right! hahaha. So I left and went back to the other dealership and bought my car. Buying a car is the most painful thing in the world all dealerships are Unbelievably Terrible. Carmax was a breath of fresh air after all that I went to a few dealerships before I went to CarMax and the price was great. The cars are very similar the car I bought has a turbo motor that was the reason why I liked it over the other car it doesn't have power windows or locks but I don't need that that's the primary differences they were both 2024 models. Now if somebody asked me about Kia I will tell them You better be prepared they're not going to negotiate the salesperson is super nice but he has his hands tied apparently. just be honest with people don't treat them like That I can't explain it it's like getting waterboarded! My new car is sitting in the garage they washed it for me and filled it up with gas I am completely satisfied and happy with CarMax. Everything there was straightforward no hassles no waterboarding. Also no constant worthless communication. Real communication that mattered that benefited me and them. Go visit them and see how they do it. But I want you to be sure to know that Chris was really nice and personable I would have bought the car just because of Chris except for the fact that it was way too expensive. And his manager treated me so rudely that last day Saturday. More

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I loved my whole experience with Hannah and Kia North Austin! And of course love love loveee my K5! Austin! And of course love love loveee my K5! More

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Hannah was amazing! She helped my son find the exact car he was looking for and walked him through all the features. Worked with me over phone and email for an entire She helped my son find the exact car he was looking for and walked him through all the features. Worked with me over phone and email for an entire day answering all my questions and stayed late to accommodate my schedule as we closed the deal! Will definitely share her info with friends. More

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Hanna was an excellent sales agent. She consistently focused on my option request, as well as the given budget. She consistently focused on my option request, as well as the given budget. More

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Hannah is really great. She patiently listened to my feature requirements and helped me find the car that fits them. She was knowledgeable and walked me through the leasing She patiently listened to my feature requirements and helped me find the car that fits them. She was knowledgeable and walked me through the leasing process and also worked with numbers to get the payments in my monthly budget. More

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Hannah Brusseau was a great help, she helped me find the car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no wo car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no worries or regret. I already loved coming to Kia of North Austin by Hannah helped me to continue wanting to come back. More

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