Hannah Knabe | Page 10

Each and every time I go to gates for service it all works out very well and the workers are always pleasant works out very well and the workers are always pleasant More

by pamwilson307 Verified Customer Verified Customer

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Excellent Service and i’ve been here for over 13 years. Enjoy Jesus, with Mr. Gates Enjoy Jesus, with Mr. Gates More

by MELVINTOWNSEND Verified Customer Verified Customer

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I had two vehicles in that day. One for my Silverado and the other for my Traverse . Disappointed with both visits. Chris did not exhibit the family values of Gates at all. I feel e One for my Silverado and the other for my Traverse . Disappointed with both visits. Chris did not exhibit the family values of Gates at all. I feel every time he is assigned to me, he thinks I'm a dumb girl. I have been buying my cars from Gates since they were downtown on Western Avenue in South Bend in the 70's; enlisted for 9 years in the Army and I know how to do preventative maintenance and care of vehicles. He did not go over my report until I asked for him to and still don't have a clear answer to the problem. Hannah and the other girl also did not go over the results until I came back in when I was ready to leave, and told them my tire sensor was not working. First I was told to drive it and then come back and I said no. She went out to look at the vehicle and read the report that had listed it as a concern from the mechanic. I am happy the mechanic who worked on the vehicles did his or her job . I learned a valuable lesson to ask for the results report that used to always be reviewed with you when you were there before I sign again. More

by Imagoczasbend Verified Customer Verified Customer

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When got in the car my tires were not balanced up to no Now Tires low Now Tires low More

by mwawimak Verified Customer Verified Customer

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I have never had a bad experience The staff at Gates are professional and knowledgeable professional and knowledgeable More

by vankirkbrandon Verified Customer Verified Customer

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Very professional and well knowledge. Staff extremely friendly and nice and knowledgeable. In a good waiting area. Staff extremely friendly and nice and knowledgeable. In a good waiting area. More

by rmotz1 Verified Customer Verified Customer

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Gates is always quick and professional. I have never had a bad experience and the staff is top notch. I have never had a bad experience and the staff is top notch. More

by ryan720 Verified Customer Verified Customer

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Very fast and convenient My service was very fast and convenient. Hannah was nice professional and helpful. convenient. Hannah was nice professional and helpful. More

by 423acme Verified Customer Verified Customer

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The customer service is always top notch. They are clear communicators in what needs to be done to your car and never pushy on things. They are clear communicators in what needs to be done to your car and never pushy on things. More

by livlaur Verified Customer Verified Customer

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I was told 45 minutes until the truck was done. I was there over 2 hours for a simple oil change. There were no updates as to what was taking so long while I was waiting. I missed my doctor's appoi I was there over 2 hours for a simple oil change. There were no updates as to what was taking so long while I was waiting. I missed my doctor's appointment which I had to reschedule. I am very disappointed. I never had a bad experience before More

by santa_chad Verified Customer Verified Customer

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