Hannah Knabe

Thursday I brought my Blazer in for tires losing air. (Front driver & rear passenger)Was informed that they were plugged and good to go. Thursday evening front tire was back flat. Brung vehicle back Frid (Front driver & rear passenger)Was informed that they were plugged and good to go. Thursday evening front tire was back flat. Brung vehicle back Friday morning for warranty tire work. Had to advocate for my self and request a tire thru my warranty as I had been here prior and the plug didn't work. Was informed they found a third puncture in tread with no visible cause. Warranty kicked in Tire had to be ordered. So a donut was mounted I picked up my vehicle both rear windows were rolled down. That's not how I left my windows when I dropped my vehicle off. 2 lug nuts were missing from one of my tires. Reached out via text portal. Received no response. Had to ride that way until Monday when my tire came in. Called to inform Hannah of my lug nuts missing. She informed me that it was a 'given that it would be replaced' as if she had communicated that with me. My experiences with gates are progressively becoming less than the standard that I have become accustomed to at gates. Prior which was my last experience having a radiator replaced and caliper replaced which was warranty work as well; my head light was unplugged and left unplugged I called to see how much I'd be charged to have the bulb changed was told 130 for labor not including the bulb. I took my blazer to another shop and I didn't need a bulb my head light had been unplugged. Honestly my trust is gone in this establishment. I'm not sure if this is blatant or carelessness either way it costs me time and money. More

by ELAX2001 Verified Customer Verified Customer

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Hannah Knabe was awesome! Very personable and customer oriented. Hanna deserves a raise and acknowledgement! Hannah went the extra mile to make sure I wasn't inconvenienced an Very personable and customer oriented. Hanna deserves a raise and acknowledgement! Hannah went the extra mile to make sure I wasn't inconvenienced and I overly appreciate that. Good customer service is rare these days. More

by ELAX2001 Verified Customer Verified Customer

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Very pleasant and professional. She was also informative and the service was quick. And looking forward to coming back again She was also informative and the service was quick. And looking forward to coming back again More

by HOTRODD1.5 Verified Customer Verified Customer

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On time. Informative regarding answers to questions. Polite and friendly Service is great and would come back Informative regarding answers to questions. Polite and friendly Service is great and would come back More

by dscott51121 Verified Customer Verified Customer

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It's ok oil changes are too much Oil change prices are to much I might have to go somewhere else much I might have to go somewhere else More

by FTAYLOR7687 Verified Customer Verified Customer

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Price increase $98 for a oil change is not acceptable Your pring on regular maintenance is too.much Your pring on regular maintenance is too.much More

by Ronbenham Verified Customer Verified Customer

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Great service Great service enjoyed the staff friendly & helpful very reasonable price enjoyed being customer helpful very reasonable price enjoyed being customer More

by muffc1974 Verified Customer Verified Customer

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I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense More

by Dshansen Verified Customer Verified Customer

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I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense More

by Dshansen Verified Customer Verified Customer

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Hannah was very kind and she made the process simple. I only do oil changes here. Very reliable. I only do oil changes here. Very reliable. More

by Milewskis18 Verified Customer Verified Customer

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