Hans Chandler | Page 3

Seth and Daniel were great! No pressure and got a really good deal. Appreciate them working with me to make it happen. No pressure and got a really good deal. Appreciate them working with me to make it happen. More

by Christie K Verified Customer Verified Customer

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Everyone was very helpful and very nice! We kept everyone past quitting time and it was much appreciated! We kept everyone past quitting time and it was much appreciated! More

by THORNSBERRY Verified Customer Verified Customer

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Honda World of Conway AR. provides the highest level of quality Customer service to their Customers. Kamryn, my sales professional provided red carpet customer service! Kamryn provides the highest level of quality Customer service to their Customers. Kamryn, my sales professional provided red carpet customer service! Kamryn is consistent, professional, and knowledgeable, he made sure my car buying experience was top tier! Mr Hans in finance, ensured the paperwork process was smooth and seamless. I've purchased 3 vehicles at Honda World of Conway, and Kamryn's customer service is ALWAYS Legendary, and outstanding! The entire staff is always warm and welcoming. Thank you Honda World for providing genuine and outstanding World Class Customer Service! I highly recommend Honda World to my friends and family! More

by LaChrystal C. aka (Princess) Verified Customer Verified Customer

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Jessie is incredibly knowledgeable on the Honda line of cars and helped us select the best car for us. He worked hard to trade out with another Honda dealership to get us one in the color we wanted. He com cars and helped us select the best car for us. He worked hard to trade out with another Honda dealership to get us one in the color we wanted. He communicated effectively throughout the entire process. If you are in the market for a Honda ask for Jessie at Honda World in Conway. More

by ktgriffin98 Verified Customer Verified Customer

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James was such a pleasure to work with. He worked for 3 days to find me the vehicle I wanted!! He never put any extra pressure on me during the whole process. This was the best car buying e He worked for 3 days to find me the vehicle I wanted!! He never put any extra pressure on me during the whole process. This was the best car buying experience I have ever had! More

by tula_41 Verified Customer Verified Customer

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Very informative and nice sales staff. They answered all our questions and was one of the best experiences I’ve had buying a vehicle. Our sales rep Jessie was extremely helpful. I would de They answered all our questions and was one of the best experiences I’ve had buying a vehicle. Our sales rep Jessie was extremely helpful. I would definitely shop there again for my next vehicle. More

by lchastain2018 Verified Customer Verified Customer

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Dionte was very helpful in explaining the features on the cars and providing numbers when I asked. cars and providing numbers when I asked. More

by naveyahfinley Verified Customer Verified Customer

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Manager Daniel and salesman Eric did great! Couldn’t ask for a better dealership to buy from! 10/10 Couldn’t ask for a better dealership to buy from! 10/10 More

by garrettgregg93 Verified Customer Verified Customer

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The salesman and staff were very helpful with any questions and we felt no pressure, very pleasing experience. questions and we felt no pressure, very pleasing experience. More

by rickr3000 Verified Customer Verified Customer

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Initially, the process started off better than expected. I made the deal with Deonte and was later transferred to Kam due to Deonte's absence. Both individuals were professional and helpful. I clearly commu I made the deal with Deonte and was later transferred to Kam due to Deonte's absence. Both individuals were professional and helpful. I clearly communicated to Kam on multiple occasions that I would like for everything finalized prior to my arrival to avoid delaying my trip out of town. I also repeatedly asked for the financing rates, but was only told that the finance manager was still working on them. This lack of transparency felt intentional and created concern. Unfortunately, my experience with Hans in the finance department was extremely disappointing. After sitting there for over an hour and half Hans finally presented a highly inflated finance rate. I rejected that rate and asked him to get a better rate. Then his attitude and demeanor shifted noticeably. He became dismissive and stated that they were not making any profit on the vehicle, which I found both unprofessional and unnecessary. I have extensive experience purchasing vehicles, and this was by far the worst interaction I have encountered on the financing side. At no point was I disrespectful, yet I felt that my intelligence was insulted and that both my family and I were treated with a lack of respect. This level of service was unacceptable and did not reflect the professionalism I expected. More

by moorejw Verified Customer Verified Customer

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