Hans Dakhlia

Great dealership fast friendly and made me feel comfortable. Highly recommend them M5 is an awesome car comfortable. Highly recommend them M5 is an awesome car More

by DRGABRIELCHIU Verified Customer Verified Customer

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Easy arrival and check-in. Easy departure after check out. Great customer service. Thank you Easy departure after check out. Great customer service. Thank you More

by carlacallans2018 Verified Customer Verified Customer

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I called to see how long the recall fix would take because I wanted to wait. I was told 3-4 hours. By the time I got home the car was ready. They wasted my time with inaccurate information. My car als because I wanted to wait. I was told 3-4 hours. By the time I got home the car was ready. They wasted my time with inaccurate information. My car also keeps reminding me to have the recall fix done. They obviously did not compete the service and there is no way for me to stop the automatic notices everytime I turn on the car without returning to the dealership. Santa Monica BmW service is why I will never buy another bmw. More

by sarah.korobkin Verified Customer Verified Customer

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Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

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excellent customer service from all staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff More

by DYNAGUY Verified Customer Verified Customer

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I received very, very, very, very, very, very, very, very very very very, very, very very good service all around. very very very, very, very very good service all around. More

by jason ch Verified Customer Verified Customer

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Awesome! professional customer service. Worked in my car with excellence. Will always return. Thank you Lina professional customer service. Worked in my car with excellence. Will always return. Thank you Lina More

by sekkiya Verified Customer Verified Customer

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Fantastic service from advisor (Alex), to mechanic (Victor), service manager, and porter. Quick, provisional, and very helpful. (Victor), service manager, and porter. Quick, provisional, and very helpful. More

by SEF0 Verified Customer Verified Customer

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What started as a maintenance turned into a complicated service. I couldn't ask for a better experience from all involved. service. I couldn't ask for a better experience from all involved. More

by SPEC91423 Verified Customer Verified Customer

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SM BMW does good work. Their technicians are well trained; and when you go in for one problem they will advise of others they find. My only complaint is the time it tak Their technicians are well trained; and when you go in for one problem they will advise of others they find. My only complaint is the time it takes to check the vehicle in…”No not here, walk way down to talk to Alex at the far end of the room!” They could act like they’re pleased to see me, not like I’m an annoyance. More

by MRLEER Verified Customer Verified Customer

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