Hansel Enciso
Hansel Enciso at Monrovia Chrysler Dodge Jeep Ram

Hansel Enciso

Sales

Monrovia Chrysler Dodge Jeep Ram

1450 S Shamrock Ave
Monrovia, CA 91016

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4.7
82 Reviews
4.7

82 Reviews

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82 Reviews of Hansel Enciso

July 08, 2026

Dealership Rating
Employee Rating

This service center is well maintained and have nice employees. I am comfortable either waiting there or they offer a Lyft/Uber service to where you need to go. My service technician was Isaac who (alon More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Borquez

Jul 09, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Crystal, This made our day! We love that you're comfortable hanging out in our waiting area, and it's awesome that the Uber/Lyft option fits right into your schedule. Isaac and Fred are absolute rockstars, and we're so glad they've got you covered every time. Thanks for the shoutout, can't wait to see you again!

June 30, 2026

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Hansel was absolutely helpful and very informative and passionate about what he does and it shows. Thank you for being so kind and sincere about the whole experience/process. From beginning to the end cou More

by CRUZLEALGABRIELA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Both men at the front desk on Saturday June 27 thank you shout out to you 2 men as well thank you.

Jun 30, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Gabriela, We're glad Hansel's helpfulness, knowledge, and genuine passion for his work made such a positive impression from beginning to end. We appreciate you recognizing his kindness, sincerity, and patience throughout the entire process.

June 29, 2026

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They have a very good customer service and I didn't wait a long time,fast and honest personal More

by rudy6956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Tobar, Ed Teshima

Jun 29, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Rudy, Thank you for this wonderful review! Fast, honest, and great customer service all around, that's exactly what we strive for!

June 27, 2026

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Hansel & Mark were AWESOME! !!! We had the most chill buying experience EVER with them and at this dealer!!! The finance manager was quick, explained everything, was professional More

by Hpeterson11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Teshima , Mark

Jun 29, 2026

Monrovia Chrysler Dodge Jeep Ram responded

H B, Thank you for this excellent review! We're glad Hansel and Mark provided a relaxed, stress-free buying experience, and that our finance manager made the paperwork process quick, clear, and professional. Congratulations on your new car and thank you for your recommendation

June 04, 2026

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Great experience. Worked hard to keep the process moving and get me out in a timely fashion. More

by chelseaglanz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Monrovia Chrysler Dodge Jeep Ram responded

We are truly grateful to hear that our team's dedication to keeping the process moving efficiently made such a positive impression. Knowing that your time was respected throughout your entire visit means everything to us. We look forward to serving you again!

May 28, 2026

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First of all, I just want to say thank you to Hansel. He really helped me find exactly what I was looking for. I explained to him the type of vehicle I wanted, specifically a Gladiator Rubicon X, includi More

by marcoamf1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2026

Monrovia Chrysler Dodge Jeep Ram responded

It's clear that Hansel went above and beyond to deliver an experience that was truly tailored to your needs. Tracking down a rare olive-green Gladiator Rubicon X is no small feat, and his dedication to finding exactly what you were looking for, combined with consistent communication throughout the entire process, reflects the level of service we are proud to offer. We're also glad the pricing and APR met your expectations. Knowing that both you and your wife have had such positive experiences with us means the world to us. We look forward to welcoming you both back!

May 20, 2026

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Employee Rating

I will never go back here! Ever! Terrible all the way around.. Save your time More

by Christian
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 25, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Christian, We sincerely apologize that your experience fell so far short of the standard we strive to deliver. We would very much welcome the opportunity to learn more about what went wrong and work toward making things right. Please don't hesitate to reach out to us directly at your earliest convenience so we can address your concerns properly. Respectfully, Monrovia Chrysler Dodge Jeep Ram

April 28, 2026

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Employee Rating

This is my go-to dealership. The team members are always very attentive, friendly, and helpful. This most recent experience was no exception. From the moment I pulled into the ma More

by greganjwingert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and for this wonderful review! We're thrilled Javier's prompt check-in and the collaborative effort of our entire service team made your most recent visit such a smooth and efficient experience. Identifying and resolving every concern within the estimated timeframe is a standard our team works hard to uphold and it's wonderful to hear that came through so clearly. We truly appreciate your recommendation and look forward to welcoming you back for every future service need!

April 20, 2026

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Employee Rating

Hansel and JC were great to work with. Had a good experience buying my jeep. More

by desireev1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC

Apr 20, 2026

Monrovia Chrysler Dodge Jeep Ram responded

We’re so pleased to hear that Hansel and JC provided a great experience during your Jeep purchase. We appreciate your business.

April 17, 2026

Dealership Rating
Employee Rating

They were great to work with. Were true to their word and helped me get everything sorted out quickly and correctly More

by ht
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rubio

Apr 18, 2026

Monrovia Chrysler Dodge Jeep Ram responded

HT, We love hearing that everything was done right and taken care of quickly! Regards, Monrovia CDJR

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