Haris Bhatti | Page 3

Lia Hyundai sucks in wanting to help others. I leased a Hyundai electric Ioniq EV from a different dealership and was passing through Albany on a road trip. I was really low on my charge and deci I leased a Hyundai electric Ioniq EV from a different dealership and was passing through Albany on a road trip. I was really low on my charge and decided to stop at Lia Hyundai (Albany). When I showed up to try and charge, two sales guys were rude as anything. They told me: since I did NOT lease my car from them (FYI - they did not, and do not, have the car in stock), I could not use their charger. I told them that I was really low in charge and in need. My car had single digits left in charge and I was getting kinda stuck. They did not care - not one bit. Also, I told them that I had called a couple days earlier (which I had!) and was told (by the lady who answered the phone) that I could come by and charge my car... but these two sales reps would not have any of it. Rude, ruder and rudest. One sales guy then told me: "if they let me use the charger, maybe a customer would come in and need a charge. Then what?" I explained politely: "Then I would be more than happy to unplug and let them charge." I also expressed doubt at the remote probability of some local customer coming during my 20 to 30 minute charge and needing to kick me off. He said that two days earlier a couple of customers had come in for a charge (as if to imply that it was at least somewhat possible). He would NOT budge. What a knucklehead!! They directed me to use some proprietary unit at a mall down the road (which was a ruse to get rid of me as they were Tesla Superchargers - which my car is not compatible with). Plus, when he told me this, he gave me the worst lying face I think I ever saw. I even called him out on the lie. I mean: sales guys should be much better liars than this guy. His face gave him away. My guess: is he's not much of a salesman either. Then, after a lot of back and forth, the guy capitulated and said: he would let me charge the car for THREE MINUTES ?!?! Are you serious?!? THREE minutes?!? Was he going to time me? Set a stopwatch? The charger was sitting empty with no one using it !!! The dealership was pretty empty looking. And after 12 to 15 minutes of back and forth and putting up with his rudeness, three lousy minutes was the best offer ?!? I wanted to ask him (but held my tongue): does the plugging in time and unplugging also count in the 3 minutes? Can you believe this? What is wrong with these people !!! Bottom line: Hyundai should have a policy to allow Hyundai owners to charge free at any dealership nationwide. Period. I mean: how are we supposed to be expected to buy an EV car, when charging it is so difficult when taking a road trip. Plus, has a company/brand never heard of goodwill. FYI - after going to the mall and finding the Tesla charging stations outside the Whole Foods supermarket, I then found a Chevy dealership which was more than happy to help me in any way. Lia Hyundai sucks in wanting to help others. More

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Came into the Lia Hyundai Albany dealership and was greeted by Michael Reaulo. We were there to replace a vehicle that was totaled in an accident and decided to go with a Hyundai because of the great w greeted by Michael Reaulo. We were there to replace a vehicle that was totaled in an accident and decided to go with a Hyundai because of the great warranty and reliability. Mike sat us down and went over our options and was very helpful and knowledgeable. We ended up leasing a 2019 Sonata and Mike was with us every step of the way. He found us all the discounts we could qualify for and worked hard to keep us in our budget. We were very comfortable with Mike and he answered all of our questions from start to finish. Very happy with our experience. We would recommend Lia Hyundai and Mike Reaulo to friends and family. Thanks Mike! Terry and Marlena More

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James Sadlemire made this transaction a breeze. James Sadlemire made this experience of getting a second car very simple. He was laid back yet efficient in explaining details about the car and the o James Sadlemire made this experience of getting a second car very simple. He was laid back yet efficient in explaining details about the car and the options we had. He was not pushy and very down to earth. This was a very pleasant experience. More

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New car purchase This is our fifth car we purchased at this dealership. Daniel Louer was my salesman. He was very attentive, answered all my questions, and worked with This is our fifth car we purchased at this dealership. Daniel Louer was my salesman. He was very attentive, answered all my questions, and worked within my budget. The day I picked up my car, it was clean, had a full tank of gas, and was ready to go. Daniel took his time to explain all the features of the car. I highly recommend Daniel as a salesperson. I also worked with Haris and Ryan through the sales process, and they were both very fair and easy to work with. I highly recommend this dealership. More

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Great Experience Rashawn Champ greeted me before I even walked through the door. He helped me with my purchase and made sure I was taken care of. He worked with me to Rashawn Champ greeted me before I even walked through the door. He helped me with my purchase and made sure I was taken care of. He worked with me to make sure I got a good deal on the trade in for my vehicle and even made sure I had a maintenance package and extended warranty. Highly recommend! More

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2018 Elantra Sport Great experience! Bought four Hyundais from Lia and always leave happy with the entire experience, from start to finish. Highly recommended! I’ll be Great experience! Bought four Hyundais from Lia and always leave happy with the entire experience, from start to finish. Highly recommended! I’ll be going back for a fifth. More

by DAPALLAS Verified Customer Verified Customer

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Review Harris was very nice to work with, understood what I wanted and worked with my price range and other than the incident with the remote starter not bei Harris was very nice to work with, understood what I wanted and worked with my price range and other than the incident with the remote starter not being included as they said it would, the overall car buying process was not stressful. He took his time explaining things and answering my many questions. More

by dzink12 Verified Customer Verified Customer

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Oustanding experience at Lia! My purchase of a 2017 at Lia couldn't have been smoother! Harris Bhatti was excellent and was very knowledgeable about the car, its features and fitti My purchase of a 2017 at Lia couldn't have been smoother! Harris Bhatti was excellent and was very knowledgeable about the car, its features and fitting those with my needs. He took us on a test drive, explained its offerings and answered all my questions...it just kept getting better and better! With the leasing option available, as well as other incentives, it became clear that this was the right purchase for me. It was a great experience and I'm enjoying the car immensely! More

by dtmazzone Verified Customer Verified Customer

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Stressless car buying A very enjoyable experience. I felt at ease and my experience was very positive. Love the car. There was no hard sell, and I felt no pressure from my A very enjoyable experience. I felt at ease and my experience was very positive. Love the car. There was no hard sell, and I felt no pressure from my salesperson. More

by tjasma982 Verified Customer Verified Customer

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Happy I had less than 14000 miles on my 2016 which I bought in July of 2015. I am happy that Haris called me about my new Elantra 2017. I had less than 14000 miles on my 2016 which I bought in July of 2015. I am happy that Haris called me about my new Elantra 2017. More

by yax.cindy Verified Customer Verified Customer

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