Harold Wells | Page 7

yes very highly I thought the service was great but it just took a little too long to get a vehicle. maybe should work on shortly the length of time it takes to get a I thought the service was great but it just took a little too long to get a vehicle. maybe should work on shortly the length of time it takes to get a vehicle More

Report | Print

Wonderful experience My husband Mark and I bought our second car from Valley owned dealership and the experience has been amazing. We were both greeted with kindness by th My husband Mark and I bought our second car from Valley owned dealership and the experience has been amazing. We were both greeted with kindness by the staff at Valley Nissan and it was really great working with Harold. Harold answered all of our questions well and Mark and I were beyond ecstatic to work with him! We will defiantly be back to Valley in the future when we make our next vehicle purchase! More

Report | Print

Great Purchase! Kelly and Harold were wonderful to deal with. My husband and I feel like we left with an awesome car for a great deal! We love our Nissan Altima! Kelly and Harold were wonderful to deal with. My husband and I feel like we left with an awesome car for a great deal! We love our Nissan Altima! More

Report | Print

They promise one thing and do not deliver ! The used car experience was exhausting and negotiating the price that we verbally discussed did not show up when the Business manager wrote up the pap The used car experience was exhausting and negotiating the price that we verbally discussed did not show up when the Business manager wrote up the paperwork, nothing as promised. More

Report | Print

Impressive Service From the moment I walked into the dealership, I was impressed by the friendliness of the staff. I started out with a lease in mind, but after some de From the moment I walked into the dealership, I was impressed by the friendliness of the staff. I started out with a lease in mind, but after some deliberation (and some helpful suggestions from Ben St. Ours), they were able to find a vehicle that I not only liked, but also fit the budget I had set. I would definitely buy from this dealership again, and thank everyone involved for a painless car buying experience! I really cannot say enough good things about this dealership, they were all truly wonderful. Thank you, thank you, thank you!!!!!!! More

Report | Print

New car They help you out a whole lot for what vehicle that you want and the payment. Very helpful and I recommend come back to this dealership. They help you out a whole lot for what vehicle that you want and the payment. Very helpful and I recommend come back to this dealership. More

Report | Print

Fun, Easy to work with, and Honest Dealership My new car purchase process started with a trade in of my current truck which I was, unfortunately, in negative equity of almost $5,000 even with the My new car purchase process started with a trade in of my current truck which I was, unfortunately, in negative equity of almost $5,000 even with the value of my instant Kelly Blue Book Cash offer for my truck. I have never done a trade-in before, but Valley Nissan made it super easy. Kelley Ashby contacted me about my trad-in offer and encouraged me to still come by and talk to them about a trade in even with my negative equity and average credit. When I arrived, everyone was super friendly and they were immediately ready to get the process started so I wasn't left waiting and wasting my time. After getting there at 7 p.m. on a Monday and not walking out till a little after 9 p.m. I walked out the lot with a brand new car and ended up getting an AMAZING interest rate and only having to pay about $150 more a month even with my credit score and negative equity. Harold and Lesley both stayed with me until after 9 p.m. to make sure that I could drive my new car home that same night. I also want to give Chris Pannell a big shout out for working to get my interest rate so low and never giving up! Whenever I was finalizing the paperwork and was asked questions about whether I wanted an extended warranty, I expected Lesley to try and do his best to sell me whatever add-on he could. I already knew that I didn't need it at the time nor want it, but it was very refreshing to hear Lesley actually recommend to me that he wouldn't do the extra warranty since I don't have a long commute and don't put as many miles on a car as a typical daily driver does. That is the first time I have EVER heard someone be truly honest at a dealership. Harold was also very honest and told me about the features of the car that I actually cared about rather than just listing everything off from a list and he made the test drive experience very fun. He also pointed out some things that I wouldn't like about the lower trim models as well as some things to keep in mind with the vehicle that I was seriously considering purchasing (no vehicle is perfect after all). Even today nearly a little over a week since I have owned the new car now, Harold is working me and an insurance agent to get me a lower insurance rate. Everyone at Valley Nissan truly does go beyond just the sale and cares about you like a person and not just a number. In short, if you want to skip to the quick part and not read the paragraph above, I would tell anyone that is considering purchasing a new car regardless if you have good credit, bad credit, good equity trade in, or even negative equity trade in to go see Valley Nissan, they will work with you no matter the time or day. They are honestly the first truly transparent dealership I have been too that is honest and wants to help you get the vehicle you want while making it fun and easy. If you are waiting to consider getting a car or are worried about your credit like I was, just go pay them a visit! Even if you don't get something, they will still make sure you have a fun and honest experience. Thanks Valley Nissan as well as Lesley, Chris, Kelley, and Harold! More

Report | Print

"Always a Great Experience When Buying From This Group!!" Just purchased a 17 Altima which makes car #5 from this dealership and have never had a bad experience. Will continue to buy from them! Always Greeted Just purchased a 17 Altima which makes car #5 from this dealership and have never had a bad experience. Will continue to buy from them! Always Greeted with a smile and treated like a family member. Not many dealerships you can go to a be greeted and get a hand shake from the general manager/owner of the dealership (Scott Simons)!! its always a joy just coming in to talk to you guys KEEP UP THAT AWESOME WORK!!!!!!Thanks again-Harold,Chris,Leslie,Tabatha!! More

Report | Print

Amazing experience! Absolutely the best around, they do their best to get you going, very professional and kind and definitely don't crack under pressure! Extremely thank Absolutely the best around, they do their best to get you going, very professional and kind and definitely don't crack under pressure! Extremely thankful we got my graduation gift here! More

Report | Print

Very Very happy Everyone was so helpful. Thank you Jessi and team for doing all of the work and making our purchases both very seemless. I came in a bit picky, but yo Everyone was so helpful. Thank you Jessi and team for doing all of the work and making our purchases both very seemless. I came in a bit picky, but you all made it happen. More

Report | Print