Hasan Dennis-Pickett

The dealer had a great selection of the newest expeditions. Hasan was easy to work with. expeditions. Hasan was easy to work with. More

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5-stars for Hassan he was great. Very easy to deal with and personable. Enjoyable experience. Very easy to deal with and personable. Enjoyable experience. More

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Avoid Town East Ford — Deceptive Practices and a Frustrating Experience I had an incredibly disappointing experience at Town East Ford. While Jermaine and one manager (whose name I didn’t catch) Frustrating Experience I had an incredibly disappointing experience at Town East Ford. While Jermaine and one manager (whose name I didn’t catch) were professional and helpful, the rest of the team left a lot to be desired. From the beginning, I simply asked for a price breakdown on a truck, excluding taxes since I planned to tag it with a tribe in Oklahoma. This seemingly simple request turned into an ordeal. Zane, Dustin, and Karen acted like this was brain surgery — it took 13 text messages and two emails just to get the basic information I asked for. Once I finally received the quote, the numbers didn’t add up. I asked where the extra charges were coming from and was told I didn’t qualify for certain rebates due to being out of state. However, their own website clearly states that if a customer doesn’t qualify for a rebate due to location, the same discount would be applied as a dealer discount. When I pointed this out with screenshots, I was told they wouldn’t honor that policy because “they had already discounted the truck.” Zane made me an offer, which I initially declined, but later accepted the next day. At that point, he raised the price by $185. I reluctantly agreed again and asked to put down a deposit to hold the truck — no reply. The next morning, we confirmed a pickup time. I drove over 3.5 hours, only to be told an hour before arrival that the truck had been sold to a local customer because it “made more sense” for the dealership. Zane offered a similar truck with a lower MSRP for the same higher price — a classic bait-and-switch. Despite all these red flags, we still went to the dealership. We did end up purchasing a truck, but even during financing, there were issues. A rebate we were going to apply for ourselves was pre-added in a way that actually increased the price. The taxes were printed on a separate sheet, and after “negotiating,” a new sheet showed lower taxes — creating the illusion of a price drop without actually reducing the vehicle price. Blake seemed friendly, but it’s hard to believe so many “honest mistakes” were truly accidents. Bottom line: be extremely cautious when dealing with this dealership. Their tactics are misleading, communication is poor, and the overall experience was a mess. I would not recommend Town East Ford to anyone looking for a straightforward and honest car-buying process. More

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Hasan was an absolute pleasure to work with. He was courteous, professional, and accommodating. He did everything he could to ensure my needs were met. He was courteous, professional, and accommodating. He did everything he could to ensure my needs were met. More

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Made it fairly easy to buy our Bronco. Hasan was awesome to deal with and had a great attitude Hasan was awesome to deal with and had a great attitude More

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