Hassani Shingles

Ciocca Chevrolet of Princeton responded

We're sorry to hear about your recent experience at our dealership, Michael. Our team has contacted you to help resolve this case, please do not hesitate to reach out if you need any help. - Ciocca Chevrolet of Princeton

Ciocca Chevrolet of Princeton responded

Hi Timothy, We’re very sorry to hear about your recent experience and understand how frustrating and disappointing this situation must have been. It’s never our intention to mislead or cause our customers to feel like their time and trust were taken for granted. We sincerely apologize for the breakdown in communication regarding the availability of the Tahoe you were interested in. While our inventory can move quickly, especially with high-demand vehicles, we recognize that more proactive and transparent communication was needed in your case—especially given your clear interest and effort in coordinating your visit and trade-in details. Your feedback has been shared with our management team, and we will be reviewing this situation internally to ensure it doesn’t happen again. We regret that this experience left you with a negative impression of our dealership and our team member, that is not the standard we hold ourselves to. If you're open to a conversation, we’d appreciate the opportunity to speak with you directly and make things right in any way we can. Please feel free to reach out to our Sales Manager at (609) 227-4561 or let us know how we can reach you.

Ciocca Chevrolet of Princeton responded

Hi Camila, thank you for taking the time to leave a review for us at Ciocca Chevrolet of Princeton. We're happy we could meet your expectations!

Ciocca Chevrolet of Princeton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Ciocca Chevrolet of Princeton responded

Hi Robert, Thank you for taking the time to share your experience! We're thrilled to hear that leasing your new 2025 Chevrolet Equinox was a smooth and positive process. Our team works hard to provide courteous and professional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

Ciocca Chevrolet of Princeton responded

Thank you so much for sharing your experience! We’re thrilled to hear that Hasani provided you and your wife with such excellent service. It’s wonderful to know that he made you both feel comfortable and took the time to explain everything thoroughly. We agree—he’s a true asset to our team, and we’re proud to have him with us. We truly appreciate your kind words, and we wish you many happy drives in your new vehicle!

Ciocca Chevrolet of Princeton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Ciocca Chevrolet of Princeton responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!