Hayden Hicks | Page 19

Super fast and easy experience The salesman, Rick Green was really helpful and laid back. Hayden Hicks and Justin (the sales manager) were also extremely helpful. The whole envir The salesman, Rick Green was really helpful and laid back. Hayden Hicks and Justin (the sales manager) were also extremely helpful. The whole environment was really laid back, not pushy like some dealerships I've been to. I would most definitely recommend this dealership to anyone looking to buy a vehicle with no hassle. I told them what I wanted and drove away with it in a short time! Very friendly and polite folks to do business with! Love my new car!!! More

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Good to go Tommy and Hayden did a very good job at getting me in and out with a car that I truly like at a great price the only hold up was waiting forever to ge Tommy and Hayden did a very good job at getting me in and out with a car that I truly like at a great price the only hold up was waiting forever to get the car after I paid for it and was finished with everything else other than that good job and keep up the good work More

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We needed a good low mileage car fast thanks to Ivan that ha Jerry hunt supercenter was a breath of fresh air. My husband had wrecked his car n we needed a new one asap. Ivan was our salesman he did everything h Jerry hunt supercenter was a breath of fresh air. My husband had wrecked his car n we needed a new one asap. Ivan was our salesman he did everything he could n he succeeded in putting him into a nice car with really low miles. Hayes the finance guy made the experience a cake walk we were in and out n an hour. Left happy and pleased. Thanks jerry hunt supercenter More

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Excellent Customer Service Ivan and Hayden were Great. Best customer service I have seen. My wife and I drove over a hundred miles to buy a car from Jerry Hunt Superstore and I Ivan and Hayden were Great. Best customer service I have seen. My wife and I drove over a hundred miles to buy a car from Jerry Hunt Superstore and I would do it again if need be. These guys had everything ready for me and my wife when we arrived. We were in and out within one hour and that included the test drive of the car. Again " GREAT CUSTOMER SERVICE" Thanks. More

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Overall satisfied They worked really hard to make me happy. Rocky was the man and was very helpful and fun to work with. Justin, even though he had so much to deal with They worked really hard to make me happy. Rocky was the man and was very helpful and fun to work with. Justin, even though he had so much to deal with was always happy to help us. Aaron seems to know his job but comes across very rude and cocky and Todd himself worked with us personally to get the deal done. Considering the amount of stress they are under for their move these guys were still very happy to help us and got us taken care of. More

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Excellent experience at Jerry Hunt Supercenter We visited Jerry Hunt Supercenter today with our daughter Jessica, who was shopping for her first car. Everyone that assisted us was very friendly an We visited Jerry Hunt Supercenter today with our daughter Jessica, who was shopping for her first car. Everyone that assisted us was very friendly and helpful, especially Shawn Worthy. We were able to complete the deal and drive away in Jessica's new car :-) More

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Great Customer Service Shawn Worthy Is A Very Knowledgeable Car Representative Who Knows His Job... I Was So Pleased With His Services That I Recommended 4 Of My Friends.... Shawn Worthy Is A Very Knowledgeable Car Representative Who Knows His Job... I Was So Pleased With His Services That I Recommended 4 Of My Friends.... Also After Everything Was In Process Mr Hayden Hicks Added Some More Friendlyness & Knowledge About My Purchase....Thanks For Everything Guys More

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Worst experience ever! The absolute worst car buying or customer service after the sale experience I have ever had! I drove up from the Charlotte area on 10/31/15 to look a The absolute worst car buying or customer service after the sale experience I have ever had! I drove up from the Charlotte area on 10/31/15 to look at some used trucks that Jerry Hunt had advertised on their website. Upon arriving I was very impressed with the selection to say the least. After wondering around the lot for about 30 minutes looking at various models I was approached by one of their sales team members, Jeff Prince. Jeff was a very nice and down to earth guy that seemed to be almost too genuine to be a used car salesman. We chatted for a bit and ended up test driving a 2010 Chevrolet Silverado 4x4. After a pretty lengthy test drive I was pretty certain I had found what I was looking for. Upon arriving back at the lot we proceeded to go inside the main office to begin the paperwork and this is where things began to go backwards. Hayden Hicks is their finance guy who quite frankly is relatively rude and very pushy. I ended up buying the truck anyway despite my gut telling me not to. We negotiated a few items be addressed before I was to pick it up the following day and both Hayden and Jeff agreed. I signed the papers and went on with my day assuming that I had bought a nice truck from a reputable dealer who cared about their product and customers. Boy, I have never been so wrong! * I wasn't able to pick the truck up until the following Wednesday instead of the promised next day. *The items that were supposed to be addressed were not so I had to take the truck back for 3 more days. *I once again had to call multiple times to let them know that the issue still had NOT been addressed. At this time I was advised to take it to my local mechanic to get a quote and they may would allow me to have it repaired locally. Once they found out that my mechanic only does the things the right way and that obviously cost more, they said they would come get the truck and have it repaired for me. That was almost two weeks ago and they still have the truck! I have been given 2 dates of completion so far and neither has happened. I was just given a 3rd this morning and I have no faith that it will happen either. Not to mention I really have no idea what was actually done to my truck, who done it, what kind of parts were used etc. *I had to call 7 times, talk to 5 different people to get my license plate as the temporary plate they issued had expired. They finally told me they mailed the tag and it mysetriously showed up the mailbox the day they picked my truck up. The envelope had no postmarks or any other signs of it actually being processed in the mail. Point being, they lied about mailing the tag and attempted to sneak it in the mailbox the day they dropped the truck in hopes that I would never know. That was only 1 of the many lies that I have been told so far! *As of today I have owned the truck for 41 days, they have had possession of it for 16 of those 41 days and they will have it at least 2 more! Their words "we are helping you out"! All of this contact that I have had with them has been terrible! They always seem to be too busy to talk to the folks who have already purchased a vehicle as their concern is obviously on the next sale. Their customer service is by far the worst I have ever experienced, especially on a $25K purchase! I honestly have had better customer service at McDonald's while only buying a cup of coffee! I would highly discourage anyone from buying anything from Jerry Hunt Supercenter! This may not be the case on all of their dealings but they seem way to experienced for it to be the first time! Very unhappy customer that will make a point to tell everyone that I know exactly how my buying experience went! More

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Great service. Helpful associates. Bought a used car and would buy again. Rick and Hayden were very friendly and I would recommend Jerry Hunt again. Helpful associates. Bought a used car and would buy again. Rick and Hayden were very friendly and I would recommend Jerry Hunt again. More

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Great experience! I know what I want when I'm looking to purchase a vehicle. I don't want to haggle and I don't want to be treated like an idiot because I'm a woman. I I know what I want when I'm looking to purchase a vehicle. I don't want to haggle and I don't want to be treated like an idiot because I'm a woman. I can honestly say that this was by far the best vehicle buying experience I have ever had! I basically walked in, handed them the keys to my car, signed a few papers and walked out with a new (new to me) car. Rick was amazing to deal with and the whole staff was friendly. As a business owner I have bought several work vans and I appreciate the fact that this was so quick and easy!! I will return! More

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