Hayden Piper | Page 6

Read the great reviews. Found the Buick Enclave I wanted. I live 1.5 hours south of this dealer. Called to make sure the vehicle was still available. Was hung up on the Found the Buick Enclave I wanted. I live 1.5 hours south of this dealer. Called to make sure the vehicle was still available. Was hung up on the first three times I called (6:34pm, 6:35pm, 6:36pm) Finally reach someone at 6:53pm. Lady said she would check and said yes it was available. Great I drove up Thursday 5/12/2022 with cash in hand. Pulled into the dealership and was greeted at my car by a gentlemen. I told him the vehicle I wanted to see. He told me that it had sold the week before BUT THAT HE WOULD BE HAPPY TO SHOW ME SOMETHING ELSE!!! CLASSIC BAIT AND SWITCH! I said I called 5/11/2022 and was told it was still available and it was still listed on several internet car sites such as cargurus, autotrader, etc including their own website!!! The guy told me that it takes a while for the sites to be updated. The Carfax reports even shows that the vehicle was purchased by the third owner on 5/6/2022. I have saved all the information that is still posted at 8:46pm 5/14/2022. I never stepped out of my car; just turned around and drove back home. Well I found another vehicle today and paid cash. When I returned home a couple of hours later, the car that I bought TODAY was no longer posted on the various websites; did not take over a week to update like the case with Newton Chevrolet Buick GMC (it is still there; I will watch to see how much longer they will keep it online) On Cargurus for the vehicle I bought today I received a message "Looks like that one got away—Here are some similar options:". Just looked again and Newton Chevrolet Buick GMC still has the "2015 Buick Enclave Leather FWD Shelbyville, TN" STILL LISTED!!! Not only did I not get the "available" vehicle. Newton Chevrolet Buick GMC wasted my TIME and money and gas is certainly not cheap currently. I have documented this whole mess in great detail. Will use these artifacts to file a complaint on BBB, Chevrolet, Buick, and GMC. Maybe even their local Chamber of Commerce. More

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The people that I dealt with at Newton were very courteous and very helpful. I especially appreciated the help that I received from my salesman Hayden Piper. Terry in the finance department answered courteous and very helpful. I especially appreciated the help that I received from my salesman Hayden Piper. Terry in the finance department answered all of my questions and made buying my Ford Ranger quick and easy. The whole experience was great ! More

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Great dealership! Hayden was awesome! He really helped us out to get exactly what we were looking for! Hayden was awesome! He really helped us out to get exactly what we were looking for! More

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Had a great experience buying my new truck. Hayden Piper is a great salesman and a great guy to do business with. 5 stars Hayden Piper is a great salesman and a great guy to do business with. 5 stars More

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Hayden did a great job and was very easy to work with. The whole process was simple and fast! The whole process was simple and fast! More

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The dealership is clean & customer service is great. Hayden made that deal come together that we all agreed on with Tim's help. I would recommend y'all Hayden made that deal come together that we all agreed on with Tim's help. I would recommend y'all More

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Hayden Piper was amazing! He was very professional and knowledgeable ab.out the vehicle I purchased. Dominic was amazing as well. I would highly recommend Newton Chevrolet Bui He was very professional and knowledgeable ab.out the vehicle I purchased. Dominic was amazing as well. I would highly recommend Newton Chevrolet Buick Gmc to anyone looking to purchase a new or used vehicle. More

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Great guy ! I would recommend him to anyone! If your looking for a great deal see him! He’s very patient and understanding and helps you with anything you may ne I would recommend him to anyone! If your looking for a great deal see him! He’s very patient and understanding and helps you with anything you may need. More

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