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Hayley Coratti
74 Reviews
74 Reviews
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74 Reviews of Hayley Coratti
June 14, 2025
When I arrived on Friday May 16, 2025 I was surprised at how busy the waiting area was. I was greeted by the receptionist within a minute or so of arriving. She let me know the next available sales agent wo how busy the waiting area was. I was greeted by the receptionist within a minute or so of arriving. She let me know the next available sales agent would help me. My sales associate was Hayley. I would say I had to wait maybe 5 minutes before she came out. She greeted me with a genuine smile and made me feel at home. When I let her know the 2 specific vehicles that I wanted to look at a 2025 Envision and a 2025 Encore GX she gladly assisted me and took time to explain how each system's park, reverse, drive and neutral worked. This was especially necessary because of the Envision's switch to a column mounted gear shifter. After test driving both I asked to see potential numbers for them and realizing that I had to exclude the new Envision to stay within budget I found a preowned Envision in the same burnt orange color that the Encore GX was in (I had fallen in love with this color) that I wanted to test drive as well. It had significantly more miles (due to being preowned) so I wanted to make sure it drove okay and felt right. Hayley didn't show any discontent, annoyance or frustration when I asked to test drive yet another vehicle she instead smiled and let me know she would get it pulled right around for me. Fast forward to the deal itself- it was done in about 15-20 minutes after my credit was pulled. Hayley let me know about protection plans and I ended up selecting the platinum protection plan. After everything was signed she walked me to my new car and showed me around all of the tech, assisting me with carplay setup, and my safety features. She also let me know that my first oil change was free. Up to this point my experience was amazing and I was singing Rivard's praises due to Hayley's care and kindness. About a week later I receive a call from an unfamiliar number and after checking my voicemail and confirming with the dealership that Troy worked there I returned the call and also sent a text. I was out of town at my cousin's funeral which was already sad and frustrating because his funeral occurred during my birthday weekend (my bday is 5/26) so my previous plans for that weekend were cancelled to bury him, on top of that Troy was reaching out because the lender who had already given me the "approval" call on Monday was trying to back out because they were unaware that I had another vehicle. Troy let me know they would try to work it out and apologized for reaching out due to the stress of that weekend. On the morning of my birthday Troy reached out and said I would need to bring the car back. No other options were given to me just a request for "our car" to be returned. When I explained I didn't understand what he meant and pointed out that the contract does not provide a seller's right to cancel due to all spots were filled in with "not applicable" and there were no signatures. I had a family member who is a paralegal review it just to make sure and they also advised that due to that clause the car could not be demanded back. Troy's response indicated this was not true and that if my new car was not brought back they would take it back and that this was not the birthday gift he wished to give me. At this point I advised that I would be in the next day. When I arrived with my fiancé Troy explained in more detail and seemed a lot kinder than the text messages received. We discussed options and ended up revising the sale (this time the seller's right to cancel was filled in and I had to sign). All in all the only thing that I would advise is to discourage the associate's from texting. Troy's tone via text seemed cold but when I met him in person he was kind and determined to work out something. I would still highly recommend Rivard Buick to everyone and already have a few friends with better credit than mines who will be shopping in the near future with Hayley. More
by lesh
Verified CustomerOther Employees Tagged: Brandon Coratti , Troy White
June 03, 2025
Easiest car purchase ever. I loved the fact I only had to interact with one person for the whole buying experience. Excellent prices and service. Would absolutely recommend. I loved the fact I only had to interact with one person for the whole buying experience. Excellent prices and service. Would absolutely recommend. More
by clarksonjohn65
June 03, 2025
This is the fifth vehicle we purchased or leased from Rivard. The experience has always been positive. We are a little disappointed that Buick did not provide a Buick Owner's Manual with this latest pu Rivard. The experience has always been positive. We are a little disappointed that Buick did not provide a Buick Owner's Manual with this latest purchase. You tube has been very helpful learning how some of the new features work. Always good to see Ben Pugliesi More
by bcstaley1
Other Employees Tagged: Rick Hamel , Troy Guidash
May 25, 2025
Very pleased with my sales person . Jim K. Was excellent and very knowledgeable , his professional manor was an unexpected pleasure . It was nice to have him handle everything from hi Jim K. Was excellent and very knowledgeable , his professional manor was an unexpected pleasure . It was nice to have him handle everything from his desk and not to be transferred from one person to the next . I'm glad I found you on Facebook and was able to save money . More
by dougturey
May 16, 2025
The transaction was very well organized and smooth from the beginning to the end. I did everything via email/text, and Hayley was a pleasure to deal with all along the way. I flew to Rivard from NJ and t the beginning to the end. I did everything via email/text, and Hayley was a pleasure to deal with all along the way. I flew to Rivard from NJ and then drove 1,200 miles back and it was all worth it. I highly recommend Rivard and Hayley. More
by wrr14f
May 12, 2025
I purchased my first new car in 25 years, and I couldn’t have asked for a better experience than the one I had at Rivard Buick GMC. I was fortunate to work directly with Cade Rivard, the owner, and my incre have asked for a better experience than the one I had at Rivard Buick GMC. I was fortunate to work directly with Cade Rivard, the owner, and my incredible sales consultant, Hayley Coratti. From start to finish, they made the process absolutely seamless and completely stress-free. They provided me with multiple options, took the time to explain everything thoroughly, and offered fair, transparent pricing without any pressure. Their professionalism, honesty, and genuine care for the customer truly set them apart. Beyond just selling cars, Rivard Buick GMC does so much to support our community, constantly giving back and championing great causes. That’s a big reason why I chose to bring them my business — they invest in our community, and I wanted to support a dealership that truly makes a difference. If you’re in the market for a vehicle, there’s no better place to go. Thank you Cade and Hayley for making this such a positive and memorable experience! More
by cab92807
Other Employees Tagged: Cade Rivard
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