Heather Clark

Acura likes to position itself as an upmarket vehicle, but the buying process is equivalent to buying a Honda. Having bought other luxury cars, the buying experience lacked in comparison. The vide but the buying process is equivalent to buying a Honda. Having bought other luxury cars, the buying experience lacked in comparison. The video we were made to watch was a nothing more than a market research exercise. There was nothing in it that added value to the purchase of the car. I find the insurance comparison portion, especially with the after purchase follow ups, to be unprofessional. Also the exercise in selecting your favorite Sirius XM station is useless feature, unless you actually program them to the vehicle, which you don’t. The finance department pushed the extended warranty on us to the point of frustration. Lastly, the last several vehicle we have purchased the salesman or a dealership employee sat with us in the car we purchased and helped us connect phones and run through the features and set up for the vehicle. I add to specifically ask out salesperson to do this. He did, but I felt that he was under a time crush to help other customers and was looking to finish as quickly as possible. I do think our salesperson did a good job, within the confines of your process, however the process itself needs to be improved if you are going label yourself as a luxury car brand. In summary, I love the car, but I did not enjoy the purchasing process, especially compared to other brands we have purchased in the past. More

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Before I came in to look at a used vehicle I called a couple different times with questions, and the people on the phone were more than happy and willing to answer my questions. After I got there I was h couple different times with questions, and the people on the phone were more than happy and willing to answer my questions. After I got there I was helped by Mark, who was gracious in answering my questions and explaining to me their process, and as a young first time car buyer this was extremely relieving. Mark proceeded to go out of his way to make sure I was able to secure the vehicle before a long holiday weekend, as I wasn’t going to be able to come back in for a few business days and I was afraid the car would’ve been gone by then. Thank you Mark and everyone at Lindsay Acura Reynoldsburg! More

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Jason C. made buying my new Acura MDX easy and stress-free. He was knowledgeable, honest, and never pushy, and he made sure I got exactly what I wanted. Highl made buying my new Acura MDX easy and stress-free. He was knowledgeable, honest, and never pushy, and he made sure I got exactly what I wanted. Highly recommend working with Jason! More

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Staff was extremely helpful the day i bought my new RDX. I was in and out less than an hour and a half. Thank you so very much, Tabitha, and Justin for the Beyond Amazing Customer Service!!! I was in and out less than an hour and a half. Thank you so very much, Tabitha, and Justin for the Beyond Amazing Customer Service!!! More

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LIndsay Acura : easy to get to with a large selection of new cars to choose from. Rodney in sales helped with narrowing down models and trim ! Finance was painless. new cars to choose from. Rodney in sales helped with narrowing down models and trim ! Finance was painless. More

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The process was smooth and Thad was great to work with over text and in store. over text and in store. More

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My sales guy was great. Thank you Brandon you are a great person Dealer ships forms of payment need to improve falling behind in the times Thank you Brandon you are a great person Dealer ships forms of payment need to improve falling behind in the times More

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Very welcoming. Thad was great to work with! Would recommend he and the dealership when buying a car. Thad was great to work with! Would recommend he and the dealership when buying a car. More

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I’m shopping with Lindsay Acura since 2013 probably six or seven different Acura in the Columbus area. The sales people are great and very responsive. If you don’t wanna buy a car go convince you to buy a or seven different Acura in the Columbus area. The sales people are great and very responsive. If you don’t wanna buy a car go convince you to buy a car from how well they treat you. More

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Grate dealerships with grate salesmen worth your money got a grate deal for my car traded in and got grate add ons got a grate deal for my car traded in and got grate add ons More

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