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Lindsay Acura

4.6

169 Lifetime Reviews

5880 Scarborough Blvd, Columbus, Ohio 43232
Call (614) 863-2885

Latest Reviews

September 18, 2017

"Refused to do recall work"

- Jim Mallon

I bought a used 2006 RSX last week at an area used car dealership.Once we got it home we had a friend that works on cars stop by and check it out. He pointed out the air sucking noise coming from the brake booster. The booster is part of the vacuum system and had a leak that he could make a little better by putting his hand over the leaking spot. I registered the car with Acura.com and checked recalls where the only recall for my vin number was a vacuum leak in the brake booster. I made an appointment and took it there today. Was treated well until they came in and told me there was nothing wrong with my car and they didn't fix the recall. The mechanic wouldn't even acknowledge the hissing going on from the booster and said it passed his test which from what I could understand, didn't involve the car even being turned on while testing. Complete waste of time. Hoping Gender Motors will fix the issue since it is in the 30 day warranty, but they won't be reimbursed by Acura since it they aren't a dealer. I will never return their dealership again. The sales consultant was sympathetic as to what the service department was doing to me.

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Employees Worked With

Cory Jacobs - Sales consultant

September 01, 2017

"Fourteen years and no appreciation "

- Six MDX

I recently returned to Lindsay Acura with my sixth MDX purchased/leased through the past 14 years. We wanted to downsize to an RDX. We love the MDX but felt it was time to downsize. But no purchase or lease was completed. We felt we were under appreciated, or not recognized for our loyalty. Our salesman was unenthusiastic and put forth little effort. Before we left the manager gave us a better offer but the damage was done. On our way home we decided we would reconsider if an email of appreciation for stopping in would arrive the next day. It didn't. Two days later an email arrived asking if we had any questions. My only question was why did it take so long to contact a potential customer and just ask if there were any questions. I may purchase or lease another Acura in the future, but I will never enter the Lindsay dealership again. Additionally, I must give a huge kudos and recommendation to the service department. They are rock stars.

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Employees Worked With

Dan Bornstein

May 19, 2017

"Amazed!"

- Ray94

Worked with Phillip Dunbar. Made me feel really comfortable being a first time buyer, explained everything thoroughly and spent quality time evaluating the options I was eligible for! Thank you Lindsay Acura and a great appreciation to Mr. Dunbar!

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Employees Worked With

Phillip Dunbar

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Lindsay Acura, Columbus, OH, 43232