Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
205 Reviews
4.8

205 Reviews

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205 Reviews of Heather Deritis

January 23, 2026

Dealership Rating
Employee Rating

The oil change and courtesy vehicle check along with the video was done quickly and professional. The check in and out was handled excellently by Heather. More

by hogspyder
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 21, 2026

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Employee Rating

Very helpful and accommodating Always has me informed on what is being down to the car and is always very nice More

by Sullyct0807
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 20, 2026

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Employee Rating

Went there for tire service and alignment. Everything went well. I love working with Heather. More

by bryanunc
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 15, 2026

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Employee Rating

Very responsive and kept me informed And issue was solved with one visit - Heather with very professional and friendly More

by MCLAUGHLIN.RMM
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 15, 2026

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Heather is an exceptional employee and a real asset to the dealership. She’s very knowledgeable and accommodating. More

by LASALLE12456
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

January 12, 2026

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Employee Rating

Outstanding staff, great inventory, reliable, responsive, available. Great attention to detail, comfortable atmosphere. Value me as a customer More

by barbara2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

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Heather Deritis in the service department is awesome and she clearly demonstrate caring to customers. More

by Car Fanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2026

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Everyone wastenott@yahoo. com very helpful from the service advisor, the manager, salesman to the parts person. Especially the young mechanics. More

by wastenott
Workmanship
Service Time
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
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They communicate well and they care. No doubt they went the extra mile to satisfy my concerns. More

by JAMESWITMER
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

January 04, 2026

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Employee Rating

The technician questioned my ability to operate the heater in my car even though there was a recall to replace the aux heater which was the cause of no heat in my car. I really couldn’t drive my i4 bec More

by dmurban
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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