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Heather Deritis

Overview Reviews (237) Inventory (327)

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Heather Deritis

Heather Deritis | Page 21

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8

237 Reviews

Overview Reviews (237) Inventory (327)

4.8

237 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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237 Reviews of Heather Deritis

November 09, 2024

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Employee Rating

The service team (Heather Derietis specifically) are great to work with. I trust them with my favorite vehicle of all time. great to work with. I trust them with my favorite vehicle of all time. More

by RICKCRANGLE901

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jay Miller

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Nov 11, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of Heather and our service team here at BMW of West Chester!

October 21, 2024

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Employee Rating

A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs

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Oct 22, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 01, 2024

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Employee Rating

Great experience as they serviced my X7. It's probably the best BMW service area in a 50mi area. It's probably the best BMW service area in a 50mi area. More

by SL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the performance of our service team here at BMW of West Chester!

September 25, 2024

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Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs

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Sep 30, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 25, 2024

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Employee Rating

Service was exceptional, and everything was taken care of. Check in was painless and the car was ready when promised. of. Check in was painless and the car was ready when promised. More

by cp11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 25, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the ease and efficiency of your service visit. Many thanks for choosing BMW of West Chester!

September 18, 2024

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Took too long due to warranty issues. Car was in for over a month. Heather did a good job fighting for me with warranty co. Car was in for over a month. Heather did a good job fighting for me with warranty co. More

by eric.schrock

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

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Sep 18, 2024 -

BMW of West Chester responded

Thank you for your kind words for the diligence demonstrated by Heather in working with your aftermarket warranty company. Please be assured every effort was made on your behalf to get your vehicle repaired and back to you once repairs were approved.

September 18, 2024

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Excellent service and communication from Heather. Every one was so nice. I highly recommend your facility. Every one was so nice. I highly recommend your facility. More

by peace7860

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the communicative service experience delivered by Heather. Many thanks for choosing BMW of West Chester!

September 16, 2024

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Employee Rating

Professional, courteous and great job explaining the issues that had to be addressed and repaired. issues that had to be addressed and repaired. More

by domcianci

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Technician who repaired car.

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Sep 17, 2024 -

BMW of West Chester responded

We are delighted to hear you have once again been so pleased with the professional and courteous performance of our service team. Thanks again for choosing BMW of West Chester!

September 09, 2024

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Employee Rating

BMW of West Chester did a nice job servicing my BMW that I brought in for scheduled service. I brought in for scheduled service. More

by cp11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team here at BMW of West Chester!

September 05, 2024

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Employee Rating

Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. car needs. Typically they get everything done to meet my schedule. More

by alec.brecker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Cosenza

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Sep 05, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

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