Heather Hancock

I continuously used the service dept for my Subaru services. The service people sell your product, because once the car is sold, it's rare to hear from your salesman. It's the last 7 yrs of service th services. The service people sell your product, because once the car is sold, it's rare to hear from your salesman. It's the last 7 yrs of service that gave me faith in buying another Subaru when mine was totaled. However, Bryce was smart enough to do follow up calls and came to the service department when I was there and showed me what was new. He was knowledgeable and showed sincere interest in finding out what our needs were. Appreciated the honesty. More

by SUSAN39 Verified Customer Verified Customer

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Kevin was great to work with. He thoroughly helped us with our purchase. The service department is great. He thoroughly helped us with our purchase. The service department is great. More

by BAKERRJ0 Verified Customer Verified Customer

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Awesome service and professional All the staff were very accommodating! Star,Lisa and Heather were very polite and welcoming. accommodating! Star,Lisa and Heather were very polite and welcoming. More

by BOWDEER1 Verified Customer Verified Customer

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The Team at Southern Subaru in Roanoke was great to work with to find the right car at the right price. Great experience with to find the right car at the right price. Great experience More

by mwbarrin Verified Customer Verified Customer

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My experience shopping and ultimately purchasing a new vehicle with Subaru was made easy & effortless. I never felt rushed and the salesman had plenty of patience with me which I appreciated. vehicle with Subaru was made easy & effortless. I never felt rushed and the salesman had plenty of patience with me which I appreciated. More

by TIFFANYCHERASARO9 Verified Customer Verified Customer

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Everyone was very friendly and helpful. I did not feel pressured and they listened to my needs and helped me find what I was looking for. I did not feel pressured and they listened to my needs and helped me find what I was looking for. More

by RADFORDALUM2002 Verified Customer Verified Customer

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Did NOT give me a good deal. I feel like I WAY overpaid. Im not happy with the way I was taken advantage of. I feel like I WAY overpaid. Im not happy with the way I was taken advantage of. More

by JERGEO1957 Verified Customer Verified Customer

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Best car buying experience ever, friendly, knowledgeable and efficient. I would definitely recommend them to other potential buyers and efficient. I would definitely recommend them to other potential buyers More

by CSFIREBAUGH Verified Customer Verified Customer

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Sales representative misrepresented an option on the vehicle and after we purchased it and drove it home (4 hours away from dealership and several days later ) we contacted them about the issue. They st vehicle and after we purchased it and drove it home (4 hours away from dealership and several days later ) we contacted them about the issue. They stated that we must have misunderstood and they refused to do anything about it. They just said if we wanted we could return the vehicle. Period. More

by BROOMSTICK1951 Verified Customer Verified Customer

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they were honest and listened to what we wanted and provided what we needed very friendly and great to work with provided what we needed very friendly and great to work with More

by BALLHAWG71 Verified Customer Verified Customer

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