Heather Hancock
Heather Hancock at Southern Team Hyundai Nissan Subaru Volkswagen

Heather Hancock | Page 2

Finance Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Heather Hancock

May 20, 2026

Dealership Rating
Employee Rating

I have always had a good experience with Southern Team Subaru, from maintainence to repair to parts. Never disappointed. Good communication and great staff! More

by PSHOLT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2026

Dealership Rating
Employee Rating

Southern Team Subaru made my transaction process simple and quick. They were a pleasure to deal with and offered fair pricing. I interacted with several other dealers during my vehicle search and Southern More

by JUSTINSARACENO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aviana Wilson

May 14, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2026

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Everyone at the dealership that I have interacted with has been so very helpful and nice. More

by cjrccm68
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs , Kevin, Lisa

May 09, 2026

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I have dealt with southern team Subaru ever since it opened. I can honestly say that they have always, always treated me as a valued customer. They have bent over backwards to answer any question I ever More

by PSHOLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 02, 2026

Dealership Rating
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Spend way too many hours in the dealership to purchase a vehicle. They used a website to verify identity that was down. Price pre-negotiated, insurance secured, financing secured all prior to appointment More

by dwayne19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Keith Kelso, Terry Coffey

May 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2026

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Employee Rating

Athena was a great communicator and everyone we dealt with was absolutely wonderful. They made a stressful situation so much better and the technicians did a fantastic job. Left the car clean and went th More

by keenfoxllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nicely, Megan Gartmann , Athena, Holly

May 01, 2026

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Employee Rating

Eric was great and helpful but the 3 hour wait just to sign paperwork was exhausting More

by GRANNYSHENRY
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

May 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2026

Dealership Rating
Employee Rating

Efficient, helpful, knowledgeable sales and finance staff. Friendly and ensured we were comfortable during waiting periods. Worked for us to get the best deal we could. Holly texted me a few days after More

by NATEPERKINSON
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

Apr 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2026

Dealership Rating
Employee Rating

Staff were extremely friendly and helpfull Heather was able to answer all our questions She was very knowledgeable More

by MKC0960
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

April 11, 2026

Dealership Rating
Employee Rating

We appreciated a low pressure sales experience! We would recommend Southern Team Nissan to others. Very impressed with this dealership and it's additional lifetime benefits...i.e. oil changes/state More

by SMGATHJE
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

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