Heather Lee

I’ve had nothing issues with the car I purchased here in February, its a 2017 Ford Explorer, first it was blowing white smoke out of the exhaust, they never fully fixed it, that was $608 because the warra February, its a 2017 Ford Explorer, first it was blowing white smoke out of the exhaust, they never fully fixed it, that was $608 because the warranty i bought with the car that they said was the BEST warranty they have!!! But now i understand why they didnt… (needs new motor) SECONDLY the car stopped steering while I was driving and my children were in the car… $3800, warranty didnt cover that also… they fixed it for free after we exchanged words… and told me to take down my review, which i agreed to because i thought they were making it right… WRONG. Took it in for inspection and oil change today. Was told that, I’m missing motor mounts, and the torque mount is damaged and soaked in oil. How was that not caught? And why aren’t motor mounts replaced? While I thought they were trying to make the situation right, they only further damaged my car and is now costing me thousands to fix it. Stay very far away. Don’t waste your money on their fake warranties as well. Never again Wynne Ford never again. More

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