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Heather Loyd

Overview Reviews (24) Inventory (326)

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Heather Loyd

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Heather Loyd

Salesperson

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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5.0

24 Reviews

Overview Reviews (24) Inventory (326)

5.0

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Heather Loyd

April 12, 2024

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Employee Rating

Everyone was so nice! Like they were recruited from a charm school but authentic! Made us feel very welcome and special. Heather, Daniel and Patrick made our Palisade p Like they were recruited from a charm school but authentic! Made us feel very welcome and special. Heather, Daniel and Patrick made our Palisade purchase smooth and effortless. And Jose, explained the tech info about the car so well we feel much more confident driving. More

by NANBLOW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Salina Pistone, Patrick Glavey , Daniel Frileigh, Jose Lopez

Helpful 0

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Apr 12, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

April 05, 2024

Dealership Rating

Employee Rating

Great experience overall. Heather was great to deal with. finance department was a pleasure to deal with. Heather was great to deal with. finance department was a pleasure to deal with. More

by btrudeau

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee

Helpful 0

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Apr 08, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We want every experience to be exceptional! Glad to hear you love your new purchase and our team will be thrilled to hear your feedback!

April 04, 2024

Dealership Rating

Employee Rating

Heather was amazing and very helpful. I would recommend anyone to her! She was very sweet and extremely knowledgeable. I would recommend anyone to her! She was very sweet and extremely knowledgeable. More

by LOUIS2352STEELE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cote Mulligan, Carolyn Davis, Salina Pistone, Matt Valila, Randy Marker

Helpful 0

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Apr 04, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We are delighted to hear that Heather helped address all your needs and provided you with excellent service!

March 22, 2024

Dealership Rating

Employee Rating

You are in the process of separating from Hyundai I understand. You need more product. I did not do enough homework before I came in. understand. You need more product. I did not do enough homework before I came in. More

by RWDORGANJR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

Helpful 0

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Mar 22, 2024 -

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team four-stars. After reading your review, I would like to speak with you about the product line up to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager.

March 20, 2024

Dealership Rating

Employee Rating

There are great, Avery good experiences, they help you, they care for you,, and very nice people etc . they care for you,, and very nice people etc . More

by PAMELAPEACE13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cote Mulligan, Randy Marker

Helpful 0

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Mar 21, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated! Thank you so much for your feedback and we hope to see you again!

March 01, 2024

Dealership Rating

Employee Rating

The dealership staff was friendly and everyone said hi. Heather was easy to work with and did a very good job. We have been back for adding a hitch to the GV 80 and the service was excellent. Heather was easy to work with and did a very good job. We have been back for adding a hitch to the GV 80 and the service was excellent. More

by Rimington1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Haley Valila

Helpful 0

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Mar 01, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Heather provided you with excellent service!

February 17, 2024

Dealership Rating

Employee Rating

Loved Heather she was so helpful and friendly not so much so for the pushy sales manager so for the pushy sales manager More

by CMARLIN754

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Rocky DeLeon , Female not listed

Helpful 0

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Feb 19, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

February 15, 2024

Dealership Rating

Employee Rating

My first contact was via email and I was very dissatisfied with the response I was getting and the lack of help and then not responding to my questions or emails. I decided to go look at the dea dissatisfied with the response I was getting and the lack of help and then not responding to my questions or emails. I decided to go look at the dealership and met Heather Loyd when I arrived at Jenkins and she made the entire experience great! I will definitely recommend her to everyone and contact her first for any future vehicle sales. More

by RBRYD09

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee

Helpful 0

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Feb 15, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

February 12, 2024

Dealership Rating

Employee Rating

Heather was great and easy to work with! I would certainly recommend her to others. I would certainly recommend her to others. More

by DEBBYS.UPDATES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cote Mulligan, Nico Estrada-Avila, Nick Minner

Helpful 0

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Feb 14, 2024 -

Jenkins Hyundai of Ocala responded

February 01, 2024

Dealership Rating

Employee Rating

Heather was absolutely amazing. She made the car buying process seamless. She valued our time and we were there less than 2 hours. She made the car buying process seamless. She valued our time and we were there less than 2 hours. More

by TRACEY3476

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Minner

Helpful 0

Report | Print

Feb 02, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Heather L provided you with excellent service!

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